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Learning and Development Manager
4 weeks ago
About AiSensy
AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.
- Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing
- 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
- Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
- High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
- Mission-Driven and Growth Stage Startup backed by Marsshot.vc , Bluelotus.vc & 50+ Angel Investors
Position Overview
We are seeking a dynamic Learning & Development Manager to identify organizational learning needs, create impactful training programs, and build a culture of continuous growth and development. The ideal candidate will possess expertise in developing and delivering engaging learning initiatives to empower employees at all levels.
Key Responsibilities:
1. Learning Strategy & Needs Analysis:
- Assess training and development needs across the organization through surveys, focus groups, and consultations with managers.
- Develop and execute an L&D strategy aligned with business goals and individual growth opportunities.
2. Training Program Design & Implementation:
- Design and deliver innovative learning programs (onsite, virtual, or blended) for technical, functional, and soft skills.
- Drive onboarding training for new hires, ensuring they transition smoothly and are aligned with company values.
- Develop leadership programs to upskill managers and team leads for effective performance management.
3. Content Development:
- Develop training materials, resources, and modules (workshops, presentations, e-learning, videos).
- Leverage industry-best tools and practices for engaging content delivery.
4. Performance & Skill Assessment:
- Track progress and effectiveness of learning programs through feedback, KPIs, and data analysis.
- Provide actionable reports and insights to leadership for continuous improvement.
5. Learning Tools & Platforms:
- Implement and manage learning management systems (LMS) or tools to streamline employee development initiatives.
- Stay updated with trends in L&D, tools, and technology to integrate innovative learning solutions.
6. Employee Engagement & Development Culture:
- Promote a learning culture by organizing knowledge-sharing sessions, mentorship programs, and growth opportunities.
- Collaborate with department heads to align team-level training goals with business outcomes.
7. Team Support & Coordination:
- Coordinate with internal trainers, subject-matter experts, and external learning partners.
- Ensure seamless execution of L&D initiatives, from planning to implementation.
Qualifications & Skills Required:
- Education: Bachelor’s degree in HR, Organizational Development, Psychology, or related field. MBA/PGDM in HR is a plus.
- Experience: 5–8 years of experience in Learning & Development roles, preferably in a B2B SaaS startup or technology-driven company.
- Proven track record of developing, managing, and implementing L&D programs.
- Strong knowledge of learning methodologies, instructional design principles, and LMS platforms.
- Excellent facilitation, presentation, and communication skills.
- Strong analytical and project management skills to measure training effectiveness.
- Proficiency in tools like Google Suite, Microsoft Office, and content creation platforms (e.g., Articulate, Canva, or similar tools).
- Ability to work collaboratively across teams and adapt to a fast-paced, dynamic startup environment.
Why Join AiSensy?
- Be part of a fast-growing, mission-driven startup transforming WhatsApp marketing.
- Collaborate with young, enthusiastic, and highly driven individuals.
- Take ownership, build systems, and grow alongside a thriving organization.
- Enjoy a supportive, innovative work culture that promotes continuous learning and leadership growth.
