Learning and Development Manager

1 week ago

Gurugram, India AiSensy Full time

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

  • Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing
  • 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
  • Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
  • High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
  • Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Position Overview

We are seeking a dynamic Learning & Development Manager to identify organizational learning needs, create impactful training programs, and build a culture of continuous growth and development. The ideal candidate will possess expertise in developing and delivering engaging learning initiatives to empower employees at all levels.


Key Responsibilities:


1. Learning Strategy & Needs Analysis:

  • Assess training and development needs across the organization through surveys, focus groups, and consultations with managers.
  • Develop and execute an L&D strategy aligned with business goals and individual growth opportunities.

2. Training Program Design & Implementation:

  • Design and deliver innovative learning programs (onsite, virtual, or blended) for technical, functional, and soft skills.
  • Drive onboarding training for new hires, ensuring they transition smoothly and are aligned with company values.
  • Develop leadership programs to upskill managers and team leads for effective performance management.

3. Content Development:

  • Develop training materials, resources, and modules (workshops, presentations, e-learning, videos).
  • Leverage industry-best tools and practices for engaging content delivery.


4. Performance & Skill Assessment:

  • Track progress and effectiveness of learning programs through feedback, KPIs, and data analysis.
  • Provide actionable reports and insights to leadership for continuous improvement.


5. Learning Tools & Platforms:

  • Implement and manage learning management systems (LMS) or tools to streamline employee development initiatives.
  • Stay updated with trends in L&D, tools, and technology to integrate innovative learning solutions.


6. Employee Engagement & Development Culture:

  • Promote a learning culture by organizing knowledge-sharing sessions, mentorship programs, and growth opportunities.
  • Collaborate with department heads to align team-level training goals with business outcomes.


7. Team Support & Coordination:

  • Coordinate with internal trainers, subject-matter experts, and external learning partners.
  • Ensure seamless execution of L&D initiatives, from planning to implementation.


Qualifications & Skills Required:

  • Education: Bachelor’s degree in HR, Organizational Development, Psychology, or related field. MBA/PGDM in HR is a plus.
  • Experience: 5–8 years of experience in Learning & Development roles, preferably in a B2B SaaS startup or technology-driven company.
  • Proven track record of developing, managing, and implementing L&D programs.
  • Strong knowledge of learning methodologies, instructional design principles, and LMS platforms.
  • Excellent facilitation, presentation, and communication skills.
  • Strong analytical and project management skills to measure training effectiveness.
  • Proficiency in tools like Google Suite, Microsoft Office, and content creation platforms (e.g., Articulate, Canva, or similar tools).
  • Ability to work collaboratively across teams and adapt to a fast-paced, dynamic startup environment.


Why Join AiSensy?

  • Be part of a fast-growing, mission-driven startup transforming WhatsApp marketing.
  • Collaborate with young, enthusiastic, and highly driven individuals.
  • Take ownership, build systems, and grow alongside a thriving organization.
  • Enjoy a supportive, innovative work culture that promotes continuous learning and leadership growth.

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