Telemarketing Executive
5 days ago
Job Title: Telemarketing Executive
We are seeking a dynamic and results-driven Telemarketing Executive to join our team at Adobha Agro Pvt Ltd. The ideal candidate will be responsible for handling B2B and B2C clients, generating business opportunities, and providing excellent customer service.
Key Responsibilities:- Lead Generation & Follow-ups: Make outbound calls to dealers, distributors, and customers to generate business opportunities and follow up on inquiries.
- Social Media Engagement: Handle customer inquiries and messages from Facebook, Instagram, and other platforms, providing accurate information and converting leads into sales.
- Product Promotion: Explain product features, benefits, and pricing to potential customers, addressing their queries effectively.
- Customer Relationship Management: Build and maintain strong relationships with B2B and B2C clients to enhance customer retention.
- Database Management: Maintain records of calls, customer responses, and sales conversions in the CRM system.
- Sales Coordination: Work closely with the sales team to ensure seamless order processing and customer satisfaction.
- Handling Objections: Address customer concerns professionally, providing solutions and ensuring a positive customer experience.
- Fluency in Hindi (Mandatory), Tamil, and English
- Excellent communication and negotiation skills
- Previous experience in telemarketing, telecalling, or customer support, preferably in the FMCG sector
- Ability to work in a fast-paced environment and meet sales targets
Location: Chennai (Work from Office from Mon to Sat)
Salary Range: ₹15,000 – ₹20,000 (Based on experience)
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