Associate - Customer Service Associate / Day Shift

2 weeks ago


Bengaluru, India Black And White Business Solutions Full time

About Client

Hiring for One of the Top most Prestigious Multinational Corporations

Job Title : Customer Support Associate

Qualification : Graduates

Experience : 1+ years

NOTE: ONLY IMMEDIATE JOINER

Key Skills Required:

  • Excellent verbal communication in English
  • International process handling
  • Customer query resolution
  • Call documentation & CRM usage
  • Active listening & problem-solving
  • Basic computer and typing skills

Roles and Responsibilities:

  • Resolve customer queries efficiently and ensure high levels of satisfaction
  • Document all interactions accurately in internal systems
  • Maintain call quality standards and follow company procedures
  • Escalate complex issues to the appropriate department when necessary
  • Work towards achieving daily/weekly performance targets
  • Stay updated on products, services, and process changes
  • Collaborate with team members and supervisors for consistent service quality.

Location : Bangalore

CTC Range : Upto 4.2 LPA (Based On the Previous CTC )

Notice Period : Immediate

Shift Timing : Night Shift

Mode of Interview : Virtual

Mode of Work : Work from Office

Contact for more details.

HR - Sara:

Wats app to :

email :

--
Thanks & Regards,
HR : Sara
Staffing Analyst
Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA.
Direct Number: | | |

************** Please refer your Friends***************



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