Operation Manager

1 week ago

Darbhanga, India Swami vivekananda cancer hospital, darbhanga Full time

1. Educational Qualifications

  • Essential:
  • Bachelor's degree in Hospital Administration, Healthcare Management, or Business Administration
  • Preferred:
  • Master's degree (MHA/MBA in Healthcare Management)
  • Certifications in healthcare quality (e.g., NABH, JCI, Lean Six Sigma)

2. Work Experience

  • Minimum: 5+ years in hospital or healthcare operations
  • Preferred:
  • Experience in managing multi-specialty hospital operations
  • Experience with healthcare accreditations (NABH, JCI)
  • Previous supervisory or managerial role in a hospital setup

3. Core Skills

  • Strong leadership and team management
  • Excellent verbal and written communication
  • Operational planning and process improvement
  • Resource and budget management
  • Knowledge of hospital laws, policies, and healthcare regulations
  • Emergency handling and risk management
  • Familiarity with HIS (Hospital Information Systems) and EMR software

4. Behavioural Competencies

  • High integrity and ethical behaviour
  • Problem-solving attitude
  • Ability to work under pressure and multitask
  • Conflict resolution and negotiation skills
  • Patient-centric and service-driven mindset

5. Technical Knowledge

  • Understanding of hospital billing, HR policies, and inventory systems
  • Basic knowledge of clinical workflows
  • Knowledge of infection control practices
  • Familiarity with NABH/JCI documentation
  • Proficiency in Excel, Word, and PowerPoint

6. Other Requirements

  • Flexibility to work on weekends or in shifts when required
  • Willingness to travel for audits or branch support (if applicable)
  • Good command of English and local language

Job Types: Full-time, Permanent

Pay: ₹35, ₹60,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Paid time off

Education:

  • Bachelor's (Preferred)

Experience:

  • Operations management: 3 years (Preferred)

Work Location: In person

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