Founder's Office

tldr; We're looking for people who're hungry to learn and shoulder responsibility. Some experience with running email + outbound campaigns is a MUST.

At Dexy, we're transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the Founder's Office, you'll work directly with the founding team to craft and execute high-performing email and campaigns while ensuring customers unlock the full potential of our platform.

This is a high-ownership role for individuals hungry to grow, make an impact, and learn alongside a high-energy team in a fast-scaling startup.

What You'll Do

In this hybrid role, you'll blend your expertise in email and outreach with customer success and strategic growth initiatives:

Customer Success

• Onboarding & Campaign Setup: Collaborate with customers to define their Ideal Customer Profiles (ICPs) and launch successful email and campaigns.
• Performance Analysis: Track campaign KPIs (reply rates, open rates, connection requests, and conversions), providing actionable insights to improve results.
• Strategic Support: Advise customers on refining outreach messaging, cadence, and personalization strategies for email and campaigns.
• Relationship Management: Build long-lasting relationships with customers by acting as a trusted advisor and ensuring their success with Dexy.

Email & Campaign Execution

• Outbound Campaigns: Craft, optimize, and execute email and outreach campaigns for Dexy's clients and internal growth experiments.
• Personalization & Segmentation: Leverage AI and data-driven insights to create hyper-personalized, segmented outreach that drives engagement.
• Continuous Optimization: Regularly test subject lines, messaging, and outreach cadences, sharing learnings with the team and customers.
• Platform Expertise: Become a power user of Dexy's AI platform, demonstrating its value in creating and scaling outbound campaigns.

Founder's Office Strategic Projects

• High-Impact Initiatives: Work closely with the founders on key growth projects, including entering new markets, crafting playbooks, and scaling customer accounts.
• Customer Feedback Loop: Provide feedback to the product team to enhance features, particularly for email and campaign optimization.
• Growth Experiments: Test and validate innovative outreach strategies to stay ahead in outbound lead generation.

What You Bring to the Table

• Email & Campaign Expertise: Hands-on experience designing and managing high-performing email and campaigns, ideally as an SDR.
• Customer Success Knowledge: 1-2 years in customer-facing roles (Customer Success, Account Management, or Sales) with a focus on outbound outreach.
• Communication Skills: Exceptional written and verbal communication skills, with a knack for crafting compelling messages for different audiences.
• Analytical Mindset: Ability to analyze campaign data, identify trends, and suggest optimizations for better performance.
• Self-Starter: A proactive individual who takes ownership of challenges and delivers results in dynamic, fast-paced environments.
• Growth Mindset: Eager to learn, adapt, and grow alongside a team of high performers.

Why Dexy?

• Founder-Led Mentorship: Work closely with the founding team, gaining invaluable insights and exposure to startup leadership.
• Skill Development: Hone your expertise in email and outreach, customer success, and SaaS growth strategies.
• Relocation Benefits: We provide housing and relocation assistance to make your move seamless.
• Impactful Role: Be at the forefront of scaling AI-driven outbound lead generation, directly influencing Dexy's growth trajectory.

Perks & Benefits

• Competitive salary with performance-linked bonuses.
• First-hand mentorship from founders and industry veterans.
• Opportunities for accelerated career growth in a core team role.
• A fun, high-energy startup culture filled with driven individuals.

Who Should Apply?

This role is for ambitious individuals who:

• Have experience running email and campaigns and are familiar with tools like Outreach, Salesloft, Instantly, or Sales Navigator.
• Thrive in customer-facing roles and want to elevate their skills in outbound strategy and customer success.
• Are excited about working closely with founders in a high-responsibility role.
• Are hungry to learn, grow, and make a tangible impact in a fast-paced AI SaaS startup.

Ready to Build the Future of Outbound Lead Gen?

ONLY if you're passionate about Email and campaigns and want to combine hands-on execution with strategic growth initiatives, we'd love to hear from you.

Apply now and become a part of Dexy's mission to revolutionize outbound lead generation

About Dexy

Dexy is an AI-powered outbound lead generation platform helping businesses supercharge their sales pipelines. We're on a mission to revolutionize how companies find and engage their next customers. Join us in shaping the future of sales intelligence

Location: Remote

Experience: 1-2 Years (Previous experience as an SDR specializing in email and campaigns is a strong plus)

Type: Full-Time

Compensation: 30-50K