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Infrastructure monitoring Analyst

3 months ago

pune, India Jade Global Full time

Infrastructure monitoring Analyst

Description

JOB PURPOSE

  • Deliver the monitoring platform as a service (troubleshoot, maintain).
  • Establish clear, well-defined monitoring standards across all service delivery teams.
  • Establish guidelines around system alerting and alert routing/escalation to ensure efficient and timely response to infrastructure\system issues which impact production environments.
  • 24x7 monitoring of Infrastructure.
  • Enforce best practices around data collection and storage of collected metrics to ensure that team has the appropriate data required for real-time problem detection, rapid problem resolution, and effective post-mortem analysis.
  • Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.
  • Create a “Single Pane of Glass” monitoring hub which correlates multiple streams of monitored data into a centralized location for more efficient and effective drill down of monitored data.


Skills

  • Supporting and maintaining enterprise monitoring tools for networks, server and storage infrastructures application monitoring and performance.
  • Intermediate understanding of the Compute & Network infrastructure
  • Alert and event troubleshooting knowledge.



Qualifications & Experience

Bachelor’s degree in computer science, and/or equivalent work experience.

Min of 2-3 years of experience in IT infrastructure

Experience with ITSM/ITIL methodologies.

Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions.