
Cyber Security Specialist
4 weeks ago
Position: ServiceNow Specialist
Experience: 5 to 7 years
Role Summary
We are looking for an experienced ServiceNow Specialist who can design, configure, and deliver robust ServiceNow solutions. This role involves working closely with clients to analyze requirements , design workflows, and implement secure, scalable systems that drive operational excellence.
Key Responsibilities
- Configure and develop on the ServiceNow platform , ensuring secure application operations and effective exception handling.
- Design data models, workflows, and access control structures to support solution implementation.
- Analyze business requirements, define epics and user stories , and create UI mock-ups to drive project success.
- Lead end-to-end solution design — from workflow configurations to deployment in higher environments.
- Provide training and support for teams on complex system configurations.
- Conduct code reviews , adopt ServiceNow best practices, and guide teams through technical challenges.
- Support pre-sales activities with domain expertise and solution recommendations.
- Collaborate with cross-functional teams to deliver solutions aligned with business needs and technological constraints .
About the Team
The Cyber Strategy & Transformation team works with organizations to build and evolve their cybersecurity programs. Our services include:
- Cybersecurity Assessments & Frameworks
- Governance, Risk, and Compliance (GRC) Management
- Cyber Transformation & Risk Management
- Third-Party Risk Management
- Technology and Asset Compliance
- Cyber Risk Analytics and Reporting
.
Qualifications
Must-Have Skills:
- 5–7 years of ServiceNow implementation experience with modules like IRM, SIR, VR, TPRM, BCM .
- Strong expertise in workflow design, APIs, web services , and integrations.
- Hands-on experience with:
- Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer.
- Migration and deployment processes.
- Proven experience delivering 2–3 full lifecycle projects , from requirement gathering to go-live.
- Strong ability to define epics, user stories , and create UI mock-ups.
- Proficiency in ServiceNow platform management (deployments, upgrades, troubleshooting).
- Excellent documentation, communication, and presentation skills .
- Mandatory Certification: ServiceNow Certified System Administrator.
Good-to-Have Skills:
- Implementation experience in IRM or Security Operations Modules (Risk, Audit, Vendor Risk Management, etc.).
- Experience with ITAM, SAM, HAM, and CMDB .
- Additional certifications such as:
- ServiceNow Certified Application Developer (CAD)
- CIS - Risk & Compliance
- CIS - Security Incident Response
- CIS - Third-Party Risk Management
- CIS - Vulnerability Response
- Familiarity with GRC technologies such as RSA Archer or MetricStream.
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