Hiring Technical Support Specialist- Hyderabad/ Coimbatore

6 days ago

Hyderabad, India 2coms Full time

SUMMARY

Technical Support Service Desk MNC

Location: Hyderabad / Coimbatore

Salary: Up to 9 LPA

5 Days Working Rotational/Night Shifts

Only local candidates can apply, out locations not eligible.

About the Role

We are hiring experienced Technical Support Engineers to provide premium client support, troubleshoot complex technical issues, and ensure high customer satisfaction.

Key Responsibilities

  • Provide technical support via multiple channels.
  • Troubleshoot issues in web protocols, networking, system administration, and email delivery.
  • Analyze logs and configurations to find root causes.
  • Work with Windows/Linux CLI, APIs, SQL, and Active Directory.
  • Handle escalations and collaborate with technical teams.
  • Document solutions and contribute to knowledge base.

Requirements

  • Only (1 6 years of technical support Experience) Graduates can apply.Strong knowledge of HTTPS, DNS, SSL/TLS, APIs, SQL, CLI (Windows/Linux).
  • Ability to read scripts/logs (Python, JavaScript, HTML).
  • Excellent problem-solving and troubleshooting skills.
  • Flexible for rotational/night shifts.

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