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Senior Salesforce Admin- Pune

3 months ago

Pune, India Paradise Placement Consultancy Full time
Responsibilities

:

· Perform administration Salesforce instance and security settings.· Key areas of support include user management: user setup/deactivations, roles, profiles, permissions, public group creation, etc· Identify and diagnose end-user problems in a timely fashion.· Support tickets may relate to changes in both test and production environments including: Salesforce configuration changes, Salesforce Process Builder Workflows or Flow, page layout changes, reports, dashboards, workflows, etc.· Liaise with end users and stakeholders to identify and gather requirements.· Provide end-user training for new features or enhancements as needed.· Engage in discussions with business stakeholders to identify and prioritize requests· Familiarity with Lightning App Builder and Lightning Component features· Follow the best practices for software development, data integrity/security, technical documentation, and release management.· Assist with org’s data maintenance including diagnosing data integrity issues and completing bulk imports of data. Leverage Workbench and Salesforce Inspector as needed.· Mange release management process for the team including collaboration with other IT teams· Assess impact of SFDC Quarterly release updates and present key findings to team· Execute unit/regression testing to verify the stability and functionality of the application· Maintain documentation and records of application changes and RCA· Perform impact analysis on SF apps for Salesforce Quarterly Release updates· Design, build, test, and deploy custom Salesforce applications.· Write efficient, maintainable, and scalable Apex code.· Create custom Lightning components and integrate them with other platforms.· Maintain and troubleshoot existing applications and integrations.· Understanding the business processes, pain points, business needs and customer experience to deliver Salesforce based technical solutions that leverage the most out of the Salesforce platform· Author solution design document and provide input to solution architecture· Develop Apex, Visualforce, Lightning based enhancements (including LWC and Aura)· Achieve appropriate technical certifications on offer from Salesforce and apply their capabilities appropriately to business problems· Being a senior in the team should be open to coaching opportunities with the peers by contributing to the Architect Academy and otherwise· Ability to manage the team of Junior/Mid-Level Developers for the technical tasks assigned to them on projects· Collaborate with the development team to ensure the best possible solutions.Experience required:· Bachelor’s degree in Computer Science or Software Engineering or equivalent experience.· 8 plus years of relevant experience· Prior Admin experience, CPQ experience is a must· Experience supporting Sales Cloud, Service Cloud, Commerce Cloud, Field Service Lightning, Community Cloud and/ CPQ· Efficient in using Lightning Process Builder, Flow Builder, Chatter and Quick Action· Hands on experience using Salesforce APIs and 3rd-party integration using integration techniques -REST, SOAP APIs, Auth and Single Sign-On· Experience supporting B2B Commerce, payment gateways and product offerings· Enterprise application integration tool experience like Dell Boomi, etc· Certifications: Salesforce platform (Admin 201 or 301 certifications preferred)·Other Skills:· Strong problem-solving skills· Fluency in spoken and written English· Ability to complete assignments in a timely and efficient manner.· Ability to work independently to prioritize and manage multiple tasks· Self-starter, ability to work with minimum supervision· Track record of being proactive in solving issues· Team Player – This role is part of a much larger global team· Demonstrate reliability and integrity· Take pride in work deliverables; attention to detail is a must

Desired Profile / Criteria / Skills :

Must Have-Salesforce experience is mandatory.Need these 3 Mandatory modules/frameworks:- SAAS Background Mid level developer and admin role - Min 8 years - Development side exp as well as admin.- CPQ- Application SecurityTeam Handling Exp.Certification is mandatory (Client is Critical Start)Good CommunicationWrite efficient, maintainable, and scalable Apex codeAbility to manage the team of Junior/Mid-Level Developers for the technical tasks assigned to them on projectsNP - Immediate to 15 Days

Key Skills :

Salesforce Consultant