Asst Store Manager

1 month ago


bangalore, India TITAN CONSULTANCY Full time

Job Responsibilities

  • Managing Planning & Execution of day-day Operations.
  • Ensure clients are properly greeted upon their arrival.
  • Ensuring and providing flawless, upscale, professional and high-class guest service experiences.
  • Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
  • Responding to guests needs and anticipating their unstated ones.
  • Roaster Planning, Week-off scheduling.
  • Contributing to the development of customer satisfaction programs.
  • Ensure that the financial procedures such as Cash deposit, DSR( Daily Sales Report) are updated on a daily basis.
  • Motivate the store staff and ensure the growth of the store staff in terms of Skill and position.
  • Continuous communication with the store staff thru store briefing, training on the offers and promotions, daily sales, Customer grievance.
  • Ensure that the customer appointments are scheduled accordingly.
  • Responsible for the achievement of the store targets.
  • Able to handle customer complaints and grievances.
  • Ensure the optimum mix of sales through services and membership sales.
  • Ensuring that the SOP is adhered at the store.


Qualifications

  • Any Graduates
  • Good communication skills
  • Preferred from Any Hospitality, Retail, FMCG industry role

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