Associate Team Lead

1 month ago

Bangalore, India Changeleaders Full time

Role & Responsibilities :


- Facilitate the implementation and support of SAP Quality Management


- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements


- Facilitate workshops to collect business requirements


- Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.

- Design, customize, configure and testing of the module.

- Identify gaps, issues and work around solutions.

- Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.

- Handle changes or emergency transports as needed for high priority issues


- Document functional designs, test cases and results.


- Proactively identify and propose business process and/or system enhancements


- Provide consulting services on both new implementations and existing support projects


- Act as a liaison between the business functions and the technical team.

- Provide ad hoc training and user support as required


- Work self directed and independently may act as subject matter mentor to more junior members


- Minimum of 5 years of experience in a full cycle implementation as well as in support projects.

- Minimum of 5 years designing and configuring QM modules knowledge of the key integration points between the other SAP modules (MM and PP experience is an asset).

- Ability to multitask and manage multiple deliverables and projects at the same time


- Experience in a Professional Services or Distribution company is an asset


- Understanding of accounting business processes


- Ability to understand business processes from a customer perspective


- Ability to work in a team environment, effectively interacting with others


- Must be results oriented, and demonstrate a can do attitude adaptability, flexibility and resourcefulness


- MBA/MCA/ M.Tech / B.Tech

(ref:hirist.tech)

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