Customer Support Representative Associate CustomerExperience

1 month ago


gurugram, India Job Nexus India Full time
Role: CustomerSupport Representative / Associate CustomerExperienceCompany: Indias Leading Food DeliveryCompanyLocation: GurgaonHaryana.Experience: 0 3YearsEducation: Bachelors Degree (Graduation from a regularcourse)Salary: 3.8 5 LPA (tentative; actual salary willbe decided in theinterview)
WhatYou Need to Bring to theTable: Responsibilities
Characteristics:
  • Peoplefirstmindset (patient empathetic warmrespectful)
  • Problemsolvingmindset
  • Flexible
  • Detailoriented(activelistener)

Eligibility:
Experience:
  • Experienced(max 3 years) with a background in CustomerService
  • Freshers froma Hospitality/Service Industry background or Tier 12 colleges of agooduniversity

Communication:
  • Proficientin English &Hindi
  • Good typingskills of a minimum of 60 words per minute with 95%accuracy
  • Personality:(Evident in spoken & writteninteraction)

Spoken: Pleasantdemeanor (warm respectful tone modulated speed easy tounderstand)Written:Usespolite words is not overtly casual gives relevantresponses
Responsibilities:
  • Resolvingproblems/concerns raised by customers on our App viachat/phone/email
  • Establishinga relationship of trust with the customer by ensuring qualitativeservice (empathy and efficiency excellentcommunication)
  • Learningthe products and services offered thoroughly to provide timely andefficient resolutions to issuesraised
  • Troubleshootingproblems and seeing them through toresolution
  • Escalatingunresolved issues to the appropriate internalteams

WorkSchedule:
  • Dayshifts but should be comfortable with rotational shiftstoo
  • In night shifts acab is provided oneway from 8 pm to 8am.

NoticePeriod: Only immediate joiners can applyfor this job.Modeof Interview: Telephonic andFacetoface

customerexperience,customer service,communication



  • Gurugram, India Job Nexus India Full time

    Role: CustomerSupport Representative / Associate CustomerExperienceCompany:Indias Leading Food DeliveryCompanyLocation:GurgaonHaryana.Experience:0 3YearsEducation:Bachelors Degree (Graduation from a regularcourse)Salary:3.8 5 LPA (tentative; actual salary willbe decided in theinterview)WhatYou Need to Bring to...


  • Gurugram, India Job Nexus India Full time

    We are conducting walkininterviews for the position of Associate Customer Experience atIndias Leading Food Delivery Company in Gurgaon Haryana. on09/03/2024 and 11/03/2024. Below are thedetails:Role:Associate CustomerExperienceJob ID:0023Company:Indias Leading Food DeliveryCompanyLocation:GurgaonHaryanaSalary:3.8 5.5 LPA (tentative; actual salary will be...


  • Gurugram, India Sagar Solution Full time

    We are looking for an outgoing Customer Support Associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...


  • gurugram, India Sagar Solution Full time

    We are looking for an outgoing Customer Support Associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. Responsibilities: Attending training...

  • Customer Support

    2 months ago


    Gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support

    2 months ago


    gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...


  • Gurugram, Haryana, India ONIQ SERVICES PRIVATE LIMITED Full time

    Hiring for Customer support associate Location - Gurugram Haryana Salary - 26000 to 30000 Roles and Responsibilities - Associate need to handle calls or chat from customer and have to resolve the queries and complaints of customer. Min Qualification - Graduate **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...


  • Gurugram, Haryana, India INK IT SOLUTIONS Full time

    We're hiring Customer Support Associate for Gurgaon (Remote) location with minimum 06 month to 2 years of experience in Customer support International BPO Process. Notice Period: immediate joiners only **Job Types**: Full-time, Permanent Pay: ₹10,416.19 - ₹25,597.53 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday to...


  • Gurugram, Haryana, India Kareer Hubb Full time

    Customer Support Associate Kannada / Marathi Language upto 4 LPA **Call Ankush : 9650005226** **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass)...


  • Gurugram, Haryana, India Revivo Technologies Full time

    We are seeking a motivated and enthusiastic Customer Support Representative Intern to join our dynamic team. This role is perfect for someone looking to gain hands-on experience in customer service and develop skills in communication, problem-solving, and customer relationship management. As an intern, you will assist the Customer Support team in providing...


  • Gurugram, Haryana, India ANS Commerce Full time

    Position Name - Location: Gurgaon - Role and responsibilities: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers -...


  • Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India Cenus Consulting Full time

    **Profile - Customer Support Associate (Voice Process)** **Work from Office** **Domain** - BPO **Location - **Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts - Good in English and Hindi Communication **Salary 20k - 28k CTC Per month** **Excellent Communication Skills.** For Further Queries call 8982239549 **Salary**:...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India Cenus Consulting Full time

    **Profile - Customer Support Associate (Blended Process)** Domestic / International Process Work from Office **Domain** - BPO **Location**: - Sector 18, Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts **Excellent Communication Skills.** **Qualifications** - Strong interpersonal and communication skills - Experience in customer...