Operations Delivery Leader – AR Follow Up

3 weeks ago

tamil nadu, India Unique Occupational Services Pvt Ltd. Full time
Job Description for Operations Delivery Leader – AR Follow Up
Position Summary:
Operation Delivery Leaders need to meet and exceed business objectives ensuring consistent
achievement of all operational and financial KPIs. Required to manage multiple sites to deliver an
outstanding ‘Customer Experience’. Manage, inspire and motivate several Operation Managers and
other direct and indirect supervisors to ensure operational excellence, high employee engagement and
service improvement is achieved.
Key duties & Responsibilities:
• Lead implementation and maturity across Central Operations.
• Support lean operations implementation activities as needed.
• Span Control 150-250 HC
• Organize and lead ITO and BPO delivery teams across transition, implementation, and
operations.
• Manages projects from the project inception to implementation.
• Coordinates and integrates operations and technology activities with US/Product Team.
• Ensures activities, project assignments and problem resolution are coordinated.
• Clearly assigns responsibility for tasks and sets clear objectives.
• Makes process improvements and changes to the project plan as necessary.
• Participate in various application development projects as a teacher, problem solver, and
example to junior resources assigned to do the system development work.
• Lead key solution architecture decisions and direction while conveying the rationale for making
platform and technology choices in a way that enables more junior resources to develop
awareness and instincts.
• Manage the development, testing and communication of operational policies and procedures
for team.
• Collaborate with various internal constituencies to ensure successful delivery.
• Provide leadership, direction, development, and supervision to staff of customer service
professionals.
• Effectively staff an optimized team in the delivery center
• Drive employee engagement through center wide communications, team building and retention
programs/activities.
• Create a culture that embraces employee growth & development in the delivery centers.
• Report on delivery center activities through productivity, operational and dashboard reports
• Understand and maintain internal client satisfaction scores and work to improve the delivery in
the center.
• Collaborate effectively with HR, Resource Operations/Facilities, Finance, Procurement,
• Responsible for the implementation of process improvements and tool enhancements related to
customer implementations.
• Work closely with business and external stakeholders to ensure effective two-way
communications regarding collection of business requirements and communication of key
product decisions, plans, and releases.
Qualification: Graduate / Postgraduate in Any Stream
Experience: 15 years +, 2-5 years as Operation Delivery Leader/AGM/Assist. Director
Skills:
• Strategic thinking and planning skills
• Excellent analytical and communication skills
• Should be able to handle big team (HC 150-250)
• Excellent MS Office Skills
• Logical decisions as part of efficient problem-solving in their role
• Emotional intelligence
• Interpersonal Skills: learning and growth, teamwork, establishing trust, and cognitive agility.
• Ability to work with cross functional teams and be able to communicate with people at all levels.
• Must be responsible, knowledgeable, convincing, and able to adapt to change.
• Self-Driven, People person and result oriented.
• Flexible towards shift and location.
• Other duties as outlined by leadership.
• Experience in back end shared services preferred AR follow up in US Healthcare
• Experience of transitioning multiple sites, on-site/off site.
Location: Chennai
Shift Timings: 3 pm to 12 am (WFO)
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.
Our fast-growing team has opportunities to learn and grow through rewarding interactions,
collaboration and the freedom to explore professional interests.

  • AR Caller

    7 days ago

    tamil nadu, India Elite HR Full time

    Designation :   AR Caller/Sr. AR Caller (Voice)Experience : 1 - 6 yearsBudget : 60K/month Max.Skills : Denial Management in US HealthcareRequirement :Have good Knowledge in Denial managementFollow up with Insurance carriers for claim status.Follow up insurance carriers to check the status of outstanding claims.Receive payment information if the...

  • Ar Caller

    7 days ago

    Ekkaduthangal, Chennai, Tamil Nadu, India Novigo Integrated Services Pvt Ltd Full time

    **AR Followup process** **Minimum 1 year of experience in AR follow-up team/ Denial management/AR calling** v Should have knowledge of denial action taking part. They should know at least 5 denial codes with action. v If they have experience in denial management team, we can consider proceeding with them to assign AR f/u team. v Good knowledge in claim...

  • Ar Caller

    4 weeks ago

    Chennai, Tamil Nadu, India Prolify Tech India Pvt Ltd Full time

    **Looking for an AR Caller-RCM - Good English communication is must.** - **Location : Ambattur (Chennai)**: - **Experience: Fresher**: - **Timing : 6.30 PM to 3.30 AM**: - **Skill sets : Denial management, Good English communication**: - **On-site and US Shift only (6.30 PM to 3.30 AM) and Monday to Friday ,WFO only.**: - **cab facilities only for...

  • Ar Caller

    5 days ago

    Chennai, Tamil Nadu, India Lapiz digital services Full time

    1.5-3 Years experience **Claim Follow-up**:Contact insurance companies to follow up on outstanding medical claims. Investigate and resolve claim denials, rejections, and discrepancies. **Payment Posting**:Post payments received from insurance companies and patients to the appropriate accounts. Reconcile payments with billed amounts and resolve any...

  • Hiring for Ar Caller

    3 days ago

    Chennai, Tamil Nadu, India Digital Orbis Creators LLP Full time

    **Hiring for AR Caller** The AR Caller, or Accounts Receivable Caller, plays a vital role in an organization's financial health, particularly in healthcare. They are responsible for ensuring timely payments for provided services by following up on outstanding invoices or claims with payers and patients. **Responsibilities**: Initiate calls to insurance...

  • Ar Caller

    7 days ago

    Chennai, Tamil Nadu, India e-Rad imaging and reporting services Full time

    **JOB DESCRIPTION - AR CALLER/MEDICAL BILLING** - Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services - Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference - Record after-call actions and...

  • Trainee - Ar Caller

    4 weeks ago

    Coimbatore, Tamil Nadu, India Calpion Software Technologies Pvt. Ltd Full time

    _**Greetings from CALPION SOFTWARE TECHNOLOGY!!!!**_ - Healthcare Industry._ **Position: Trainee Associate - AR (Accounts Receivable Analysis & Caller)** **Job Location: Coimbatore** **Job description**: - Reviews the work order. - Follow-up with US Healthcare insurance carriers for claim status. - Follow-up with US Healthcare insurance carriers to check...

  • Ar Caller Fresher

    4 weeks ago

    Kodambakkam, Chennai, Tamil Nadu, India iMagnum Healthcare - Medical Billing Company Full time

    **Job Description - AR caller Fresher** This is a full-time on-site role, for an AR Caller. As an AR Caller, you will be responsible for following up on insurance claims, verifying patient insurance information, reviewing accounts for payment accuracy and completeness, and processing insurance denials. You will also communicate with patients and insurance...

  • Customer Follow Up

    17 hours ago

    Chennai, Tamil Nadu, India Kmrl kalaimakal Travels Full time

    Minimum Degree Qualification required Language to know: Tamil, English, minimum Hindi **Job Types**: Full-time, Part-time, Permanent Pay: From ₹12,000.00 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Evening shift - Night shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) Shift...

  • AR Caller/ Medical Biller

    4 weeks ago

    tamil nadu, India E - RAD IMAGING & REPORTING SERVICES (INDIA) PRIVATE LIMITED Full time

    JOB DESCRIPTION – AR CALLER/MEDICAL BILLINGPerform pre-call analysis and check the status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform...

  • Ar Caller

    4 days ago

    Perungudi, Chennai, Tamil Nadu, India Boston Business Solutions Private Limited Full time

    Hi, This is Ashwin from Boston Business Solutions We do have openings for International voice process (ARE/ AR caller) MNC company Role: ARE/ AR caller Salary package: Total CTC 23K Perks: PF ESI Take home 16K-18k Qualification: Any degree Skills: Good communication Shift: Night shift (5.30 pm to 2.30 am) Benefits: Two ways of cabs ( pick up and...

  • Pre Authorization

    4 weeks ago

    Saidapet, Chennai, Tamil Nadu, India Zenmed Solutions Private Limited Full time

    **Location : We are looking around Chennai** **Get in touch with HR Vishnupriya - 9884515556 - **MODE OF INTERVIEW: Face to Face**_ - **Domain**_**: US Healthcare - Medical Billing - **Shift Timing**_**:* _**Night Shift*_ 6:30 PM - 3:30 AM **Job Description: AR Caller - Pre Authorization Specialist** - Good understanding of the medical terminology and...

  • Ar Caller

    17 hours ago

    Chennai, Tamil Nadu, India Prochant Full time

    **Job description** **Required Immediate Joiners with Excellent Communication in English** - **Domain**_**:* **US Healthcare - Medical Billing* - **Shift Timing**_**:* _**Night Shift**_ **6:30 PM - 3:30 AM (Sat & Sun fixed off)* **Age Limit : 20 - 25** **Job Description: AR Caller** - **Calling Insurance Company on behalf of Doctors / Physician for claim...

  • Ar Caller

    4 weeks ago

    Chennai, Tamil Nadu, India Prochant Full time

    **Job description** **Required Immediate Joiners with Excellent Communication in English** - **Domain**_**:* **US Healthcare - Medical Billing* - **Shift Timing**_**:* _**Night Shift**_ **6:30 PM - 3:30 AM (Sat & Sun fixed off)* **Age Limit : 20 - 25** **Job Description: AR Caller** - **Calling Insurance Company on behalf of Doctors / Physician for claim...

  • Ar Caller

    7 days ago

    Saidapet, Chennai, Tamil Nadu, India Zenmed Solutions Private Limited Full time

    _**MODE OF INTERVIEW: Face to Face**_ - **Domain**_**: US Healthcare - Medical Billing - **Shift Timing**_**:* _**Night Shift*_ 6:30 PM - 3:30 AM **Job Description: AR Caller** - Calling Insurance Company on behalf of Doctors / Physician for claim status. - Follow-up with Insurance Company to check status of outstanding claims. - Receive payment information...

  • Ar Caller

    4 weeks ago

    Chennai, Tamil Nadu, India Prochant Full time

    **Job description** **Required Immediate Joiners with Excellent Communication in English** - **Domain**_**:* **US Healthcare - Medical Billing* - **Shift Timing**_**:* _**Night Shift**_ **6:30 PM - 3:30 AM (Sat & Sun fixed off)* **Age Limit : 20 - 25** **Job Description: AR Caller** - **Calling Insurance Company on behalf of Doctors / Physician for claim...

  • AR Caller RCM Medical Billing

    4 days ago

    tamil nadu, India E - RAD IMAGING & REPORTING SERVICES (INDIA) PRIVATE LIMITED Full time

    JOB DESCRIPTION – AR CALLER/MEDICAL BILLINGPerform pre-call analysis and check the status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform...

  • Ar Caller

    3 days ago

    Saidapet, Chennai, Tamil Nadu, India Zenmed Solutions Private Limited Full time

    _**MODE OF INTERVIEW: Face to Face**_ - **Domain**_**: US Healthcare - Medical Billing - **Shift Timing**_**:* _**Night Shift*_ 6:30 PM - 3:30 AM - **Experience**:_ 1-4 Years **Job Description: AR Caller** - Calling Insurance Company on behalf of Doctors / Physician for claim status. - Follow-up with Insurance Company to check status of outstanding...

  • Ar Callers

    4 weeks ago

    Coimbatore, Tamil Nadu, India Omega Healthcare Management Services Pvt. Ltd.. Full time

    **Greetings from Omega Healthcare!!!** We are Hiring Freshers - Designation : AR Associate - Salary : 21K CTC - 17K Take home - Qualification: Any UG & PG Degree/Diploma - Shift timings: US Shift ( 6:30pm - 3:30 am) - Cab facility : Two way cab will provided both pick up and drop off - Working Days: Only 5 Days working, Saturday & Sunday Fixed week...

  • Hiring for Ar Caller

    6 days ago

    Chennai, Tamil Nadu, India Medusind Solutions Full time

    We are hiring for AR Caller /International Voice process in Health Care domain for both Freshers (2023 passed outs) and Experienced. Please walk in from March 16th to March 22, 2024. (Except Sunday) Walk in Location Medusind Solutions HR - Jugisha - 9789963839 **8th Floor, Prestige Centre Court,The Forum Vijaya Mall, No.183,NSK Salai, Arcot Road,...