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AR Caller RCM Medical Billing

5 months ago

tamil nadu, India E - RAD IMAGING & REPORTING SERVICES (INDIA) PRIVATE LIMITED Full time
JOB DESCRIPTION – AR CALLER/MEDICAL BILLING
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
Record after-call actions and perform post-call analysis for the claim follow-up
Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact
Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
JOB REQUIREMENTS
We are looking for 1-4 years of experience in accounts receivable follow-up/denial management for US healthcare customers
Fluent verbal communication abilities / call centre expertise
Knowledge of Denials management and A/R fundamentals will be preferred
Willingness to work continuously on night shifts
Basic working knowledge of computers.
Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
Willingness to work from the office.
Looking for Immediate Joiner.
Job Type:  Full-time, Permanent
SALARY:  Negotiable
LOCATION: T Nagar, Chennai.
Industry
Hospital & Health Care