Human Resources Business Partner

2 weeks ago

Pune, India Zocdoc Full time
**This role requires working during night hours (9 AM - 6 PM).**

Your Impact on our MissionZocdoc’s most important asset is our people. In your role as an HR Business Partner you play a critical role in fostering an employee experience that is caring, smart, and simple, empowering team members to drive impactful business outcomes. In your role you’ll work with our People teams in India and US to provide coaching and support to Zocdoc’s managers, leaders, and employees. You’ll also play a key role in helping us continue to transform and improve our HRBP team, adding science and processes that enables us to scale and improve the lives of our employees. By positively impacting employee satisfaction, retention, and career development, you’re empowering Zocdoc’rs to give power back to the patient.

You’ll enjoy this role if you are…Resourceful and comfortable navigating ambiguityHighly structured, organized, and process-oriented, but know how to be flexibleComfortable making tough decisions based on policy, data, and experienceA builder. We’re working to add science and process to our HRBP team and want you to be a part of the journeyThe kind of person who isn’t afraid to ask questions and learn from failureAn excellent communicator, both in written and verbal formHighly trustworthy. You handle information with great discretion and diplomacyExtremely attentive to detail. You understand the impact ….Team oriented and have an ownership mentality. You view your work as a reflection of your brandAutonomous, urgent, and creative. You genuinely believe your role can improve the lives of others

Your day to day is…Collaborating with managers and the people operations team around sensitive situations including: performance management, investigations, terminations, and employee exit interviewsCreating strong relationships with employees, management, and leadership team via coaching and mentoringProviding coaching and guidance to our leaders around employee relations, and Zocdoc practices and policiesPartnering with the broader people team on performance review cycles, talent assessments, compensation and internal mobility processes.Executing new processes and policies. Our goal is to create trust with partners, operate more efficiently and equitably, and help enable incredible business outcomesProactively managing legal and compliance risksIdentifying opportunities for improvement with cross functional stakeholders: People Operations, DEI action group, ERGs, Recruiting, Total Rewards, Office, and LegalServing as a first point of contact for employee questions including but not limited to: company policy, employee relations, career trajectory, and learning and developmentWork alongside our US teams (9 PM - 6 AM IST).

You’ll be successful in this role if you have…3-5 years of HR experience with at least 1 year of HRBP experienceKnowledge of workdayStrong detail orientation and an ownership mentalityDemonstrated background in employee relations and employee investigationsA compassionate but consultative, and confident approach with a diverse array of stakeholdersKnowledge of excel, project management tools (jira for ex) and reporting and trackingProven critical thinking, and problem-solving skills. You are comfortable leveraging data to identify insights and trendsExperience working with different verticals and Business Units.Incredible discretion: you can be trusted to handle sensitive and confidential informationA strong bias to action. You’re comfortable working autonomously and navigating ambiguitySuperb communication skills You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to successHumility. You believe in treating all people with dignity and respect, regardless of title or tenureAn unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive changeNo problem working in night shifts. We are looking at people who can work overlapping hours to support our teams across PST hours.An understanding of India Labour Laws and Corporate Laws.

Benefits:An incredible team of smart and supportive peopleA competitive compensation package, including attractive medical insuranceAmazing perks – think catered lunch every day, Ping Pong, etc.Daycare/creche facility for kidsThe chance to create a better healthcare experience for millions of patientsL&D offerings + a free

Learning accountCorporate wellness programs with Headspace.Cellphone and wifi reimbursementCompetitive parental leaveSabbatical leave(over 5 years)Annual sponsored health check-upsZocdoc is certified as a great place to work 2022-2023

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