Website Admin Lead

2 days ago

NCR, India IHG Hotels & Resorts Full time

Role Purpose

This roll will lead and govern the digital presence of Global Procurement across both external and internal procurement related web platforms. This includes oversight of the procurement public-facing website and internal collaboration or communication spaces such as SharePoint. The role ensures that content is current, user journeys are clear, and publishing processes are well-managed. Acting as the central point of contact for digital channel management, the role blends content leadership, experience design, and stakeholder engagement to drive high-impact communication across audiences.

Collaborate and interface with Procurement Excellence, Digital Program Leads, Communications, Legal, Liferay Team, Regional Procurement teams, Global Procurement Operations. May coordinate external contributors, agency partners as needed

Key Accountabilities

  • Act as the key lead all Procurement websites and channels, defining its purpose, structure, and evolution in line with stakeholder and user requirements
    •Govern the publishing process: prioritise, coordinate, and oversee all content updates, working closely with content owners across Procurement and related teams
    •Champion a consistent, user-friendly experience across the sites ensuring layout, tone, and information hierarchy are clear and intuitive
    •Translate stakeholder input into well-structured content briefs or page layouts, guiding contributors to ensure messaging is relevant and on-brand
    •Liaise with the internal Liferay team to brief backend changes or enhancements, ensuring efficient turnaround and issue resolution
    •Monitor usage and engagement via available analytics, using insights to inform continuous improvement
    •Ensure all content meets brand, legal, and accessibility standards and is reviewed regularly
    •Support ongoing efforts to scale content self-service and reduce publishing friction across the team

Key Skills & Experiences

  • Bachelor's degree in Communications, Digital Media, Marketing, or a related/similar field
    •3+ years' experience managing digital content, websites, or internal/external portals in a corporate or matrixed environment
    •Strong editorial and content structuring skills, with an eye for clarity, consistency, and usability
    •Experience shaping and governing content workflows across functions or business units
    •Good understanding of content management systems (e.g. Liferay, Sitecore, WordPress etc)
    •Technical skills such as HTML, CSS or SEO consoles would be advantageous but not essential
    •Ability to interpret analytics and user feedback to drive evidence-based decisions
    •Comfortable working with multiple stakeholders, prioritising competing demands, and influencing without authority

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