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Customer Success Executive

2 months ago

Bangalore, India hypergro Full time
Company Description Hypergro is a transformative AI-powered UGC Video Ads company located in Bengaluru. Our Efficient Acquisition system simplifies customer acquisition through AI-powered UGC video ads, resulting in increased traffic, installs, and sales for businesses. We prioritize user-generated content (UGC) to create personalized and engaging video ads that resonate with potential customers, leading to higher engagement and conversion rates. Our cost-effective solution optimizes targeting and streamlines the acquisition process, delivering remarkable growth for businesses.

Role Description This is a full-time on-site role for a Customer Success Executive at Hypergro in Bengaluru. The Customer Success Executive will be responsible for ensuring customer satisfaction, retention, providing customer support, managing accounts, and utilizing analytical skills to drive success in customer relationships.

Qualifications Customer Satisfaction, Customer Retention, and Customer Support skills Analytical Skills for data-driven decision making Account Management expertise Strong communication and interpersonal skills Ability to prioritize and multitask effectively Experience in customer success or related roles Bachelor's degree in Business Administration or relevant field