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Virtual Relationship Manager

4 weeks ago

Noida, India Niva Bupa Full time

Greeting from Niva Bupa

Location- Noida Sector-59

Department- E Agency

Primary Responsibilties :

  • To achieve sales targets using consultative sales approach, whilst ensuring service levels of our assigned Advisor and customer satisfaction remain paramount.
  • Responsible for sales targets through Advisor and Inbound and outbound sales.

Key Roles & Responsibilities:

  • To Manage the Advisors PAN India virtually from central office.
  • To provide Consistent & Superior Digital Experience to our advisors.
  • Achievement of Contact policy defined & manage Call handling as Achievement of Contact policy defined & manage Call handling as per defined standards.
  • Reach out to existing and new advisors to present our products , Monthly contest , Shortfall & Service Offerings.
  • Address all questions or issues advisors may have
  • Communicate with customers to understand their requirements and need if any
  • Offer Solutions based on advisors need & Capabilities
  • Always strive towards meeting sales targets
  • Proper hand holding of assigned advisors for Product, Process , System, Applications training & Learnings.
  • Adherence to set processes of updating customer interactions in CRM next.
  • Providing world class Advisor and customer experience.
  • Needs to have a clear understanding of the internal and regulatory policies.

Key Requirements Education & Certificates

  • Any Graduate

Key Requirements - Experience & Skills

  • Good Communication Skills.
  • 1-2 Years of experience in Insurance industry and preferences in Agency channel.

Interested candidates can share their CV at or with a subject "CV for E-Agency"

or they can directly walk-in for the interview:

Address: Second Floor, Logix Infotech Park, Sector-59, Noida