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Principal Consultant – OpenText VIM

3 months ago

hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI

Inviting applications for the role of Principal Consultant, OpenText VIM

Responsibilities

·Experience in support and maintenance of OpenText VIM projects

·Ensure SLA-related KPIs are adhered to

·Analyze, plan, design, configure and test OpenText VIM solution to meet the business and regulatory needs for processing of various types of supplier invoices.

·Sound knowledge on Document Archiving, OCR, VIM Workflows, Process Types, Exception handling and Reports, including integration with S/4 and other applications.

·Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.

·Ability to confidently articulate information identified for delivery to the client

·Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.

·Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.

·Responsible for successful Production start-up, Understanding of Roles & Authorizations

·Hands-on configuration experience

·Experience defining, implementing, and supporting business processes.

·Good understanding of incident management and change management.

·Must be able to communicate clearly and concisely.

·Strong attention to detail and outstanding analytical and problem-solving skills

·Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented

·Ability to thrive in a fast-paced, rapidly changing team-oriented environment.

Minimum Qualifications

·Graduation: B.Tech/B.E, MBA/MCA

Preferred Qualifications

·The candidate must be a self-starter, capable of multitasking and efficiently manage their time in a multifaceted environment with demanding deadlines while requiring minimal levels of supervision.

·Additionally, the candidate must possess excellent writing, speaking, analytical, project management, organizational, teamwork, and customer service skills that will assist them in identifying solutions to sophisticated security problems

·Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive sophisticated, technical and highly commercial solutions. Possess good verbal and written communication skills.