Senior Executive Client Servicing

3 weeks ago


Delhi, India Policybazaar for Business Full time
Roles & Responsibility:
Demonstrating a solid understanding of the products or services on the commercial lines domain.
Developing and sustaining solid relationships with key clients that bring in the most income for the company.
Addressing and resolving key clients’ queries and complaints.
Acting as the main point of contact between key clients and internal teams.
Communicating and collaborating with the marketing, sales, and operations departments to ensure that key clients’ needs are met.
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
Building relationships with clients.
Negotiating deals with clients.
Analysing data and market trends.
Skills Required:
Proven experience in key account management.
Candidate should be self-driven.
Have the ability to thrive in a dynamic, fast-paced start-up environment.
Have good presentation skills and be able to convince potential clients.
The ability to build rapport with key clients.
The ability to handle multiple client accounts.
Strong negotiation and leadership skills.
Exceptional customer service skills.
Excellent communication skills.
Proficient in all Microsoft Office applications as well as CRM software.
Candidate should have:
Dynamic Personality
Confidence
Market knowledge
Resourceful
Strong written and verbal skills.

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