SPERTON - Where Great People Meet | Maintenance Manager | navi mumbai
2 weeks ago
Job Title: Maintenance Technical Manager
Location: Head Office, Navi Mumbai
Department: Maintenance
About Us:
Join our team as a Maintenance Technical Manager, where you’ll play a critical role in overseeing the technical functions of our Maintenance Department, supporting branch operations, and driving operational excellence. This role is ideal for an engineering professional with a proactive approach, strong problem-solving skills, and a commitment to technical and customer service excellence.
Key Responsibilities:
Overall Responsibilities
- Responsible for the overall Technical aspects of the Maintenance Department.
- Assisting HOD in Yearly Technical Target setting for all Branches and achievement of Targets.
Service Responsibilities
- Ensure that the maintenance schedule, Safety and Quality audits are 100% completed.
- Ensure timely troubleshooting of all breakdown calls and callback ratio is reduced.
- Ensure effective utilization of Manpower and achievement of higher utilization rates.
Repair Work Responsibilities
- Responsible to provide support to Branches in identifying the correct Repair Module.
- Preparing or verifying the Tech Sheet, GADs, Bill of Material, where needed.
- Coordinate with other departments and ensure required materials are delivered to Branches and tasks are completed ‘on time’.
Material Management
- Discuss with the Repair Team periodically to discuss the Technical issues and advise Management on the action to be taken.
- Ensuring stock is updated on a monthly basis and maintain at required level (HO / Branches).
Technical Responsibilities
- Point of contact at the HO level for Branches to solve Technical issues (PM, Breakdown, Mantrap, Shutdown, LSD, Repair work execution, Product related, etc).
- Coordination with various departments including R&D, Repair, Quality departments, vendors, etc to solve Technical issues at the earliest possible.
- Responsible for identifying ‘Root Cause Analysis’ and ‘Corrective Action Plan’.
- Conducting periodic ‘Technical Review’ meeting with Technicians / Supervisors
Manpower Management
- Responsible to Identify ‘Training Needs’ of the Team and organize suitable training programs.
- Ensure adherence to the Maintenance Department / HR / company policies.
Miscellaneous Activities
- Ensure achievement of client satisfaction by prompt response to customer issues.
- Branch audit visits to monitor the activities.
- Ensure that software / database are updated on time and used effectively.
- Ensure to provide necessary Reports
Qualifications:
- Diploma/Bachelor's degree in Engineering or related field
- Minimum of 10 years’ experience in technical or maintenance management, ideally in a related industry
- Strong technical knowledge of equipment maintenance and troubleshooting
- Excellent leadership, communication, and problem-solving skills
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