Sr. Program Manager, Emerging Markets

3 weeks ago


bangalore, India ASSPL - Karnataka Full time
As a Senior Program Manager on the Emerging Markets - Returns team, you will streamline team's returns reduction and abuse prevention efforts and roadmap across Amazon's emerging markets. You will be responsible for managing requirements, tracking metrics, and identifying innovations to continually strengthen our defence against returns and its associated costs, including fraud and abuse.
You will collaborate cross-functionally to design strategies, establish goals and monitor progress regularly. Your program management and analytical skills will help optimise processes, identify emerging opportunities of cost reduction and abuse Modus Operandi (MOs), and benchmark our performance.
If you have extensive experience driving large scale programs across countries, managing stakeholder expectations, and continually identifying defects and and their solutions through data-driven insights, this is the ideal position for you to make a significant impact at Amazon's scale.
Key job responsibilities
As a Senior Program Manager, you will be responsible for managing our returns and concessions cost reduction and abuse prevention programs across emerging markets. In this role, you will:
- Lead requirement gathering and alignment across emerging country teams to identify strategic returns reduction and abuse prevention initiatives.
- Streamline cross-functional collaboration to establish program goals, KPIs, and track progress at regular intervals. Identify potential blockers upfront and find solutions.
- Manage program roadmaps and publish quarterly updates on achievements and learnings.
- Track key risk and abuse metrics across markets to assess impact of efforts and identify new risk patterns. Benchmark metrics against industry standards.
- Enable partner management with WW teams. Understand unique cultural and business challenges in emerging markets to drive local optimization of the initiatives.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • bangalore, India ASSPL - Karnataka Full time

    As a Senior Program Manager on the Emerging Markets - Returns team, you will streamline team's returns reduction and abuse prevention efforts and roadmap across Amazon's emerging markets. You will be responsible for managing requirements, tracking metrics, and identifying innovations to continually strengthen our defence against returns and its associated...

  • Sr. Program Manager

    2 months ago


    bangalore, India ADCI - BLR 14 SEZ Full time

    Amazon operates in a global eCommerce environment across the Globe. Every day, millions of customers rely on Amazon to give them access to one of the world's largest selection of consumer goods. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of Customer Search experience very seriously. That's where you can...

  • Marketing Manager

    4 weeks ago


    bangalore, India ATSPL - Karnataka Full time

    Program Manager, IHS Marketing.I Have Space (IHS) is an India Innovation program leveraging small retailers (store owners) to deliver packages on behalf of Amazon. IHS handles >35% of the network share of IN. The IHS Program Team in IN focuses on long term commercial viability, Store lifecycle management, Product development, Compliance, Network expansion...

  • Marketing Manager

    3 weeks ago


    bangalore, India ATSPL - Karnataka Full time

    Program Manager, IHS Marketing.I Have Space (IHS) is an India Innovation program leveraging small retailers (store owners) to deliver packages on behalf of Amazon. IHS handles >35% of the network share of IN. The IHS Program Team in IN focuses on long term commercial viability, Store lifecycle management, Product development, Compliance, Network expansion...


  • bangalore, India ADCI - Karnataka Full time

    The Amazon India Payments Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software at scale as well as client-facing features which are intuitive and simple to use.Our team builds convenient and seamless payment...


  • bangalore, India ADCI - Karnataka Full time

    The Amazon India Payments Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software at scale as well as client-facing features which are intuitive and simple to use.Our team builds convenient and seamless payment...


  • bangalore, India ADCI - Karnataka Full time

    Are you excited with the idea of building global organisations? Does supporting geographically spread leaders in helping solve some of the most complex customer opportunities excite you? Then read on! International and Emerging Stores (IES) is looking for a Sr. HRBP to support Prime/Customer Fulfilment Experience and Marketing leadersIn this role, you will...


  • bangalore, India ASSPL - Karnataka Full time

    Fast and reliable speed with delivery convenience are the key pillars for GSF org at Amazon. The overall industry is being driven by constant innovations in improving speed to deliver a wide selection of products to drive growth and lower the cost of fulfillment. We are hiring Sr. Program Manager to run complex and cross functional supply chain projects to...


  • bangalore, India ASSPL - Karnataka Full time

    Amazon.in is seeking an innovative leader to join the Mass marketing team with responsibility for managing category marketing and GTM across various categories in the retail business in India. The position is responsible for GTM strategy; campaign management and media mix development and will work closely with creative and media teams to achieve the demand...


  • bangalore, India ASSPL - Karnataka Full time

    Amazon.in is seeking an innovative leader to join the Mass marketing team with responsibility for managing category marketing and GTM across various categories in the retail business in India. The position is responsible for GTM strategy; campaign management and media mix development and will work closely with creative and media teams to achieve the demand...


  • bangalore, India ADCI - BLR 14 SEZ - F07 Full time

    Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...


  • bangalore, India ADCI - BLR - DTA Full time

    Advertising at Amazon is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices. It encompasses ads on Amazon and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies. The Traffic Quality team endeavours to identify...


  • bangalore, India ADCI - BLR - DTA Full time

    Advertising at Amazon is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices. It encompasses ads on Amazon and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies. The Traffic Quality team endeavours to identify...


  • bangalore, India ADCI - Karnataka Full time

    Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.Amazon's...


  • bangalore, India BrickRed Systems Full time

    As a Marketing and Communications Program Manager, you will play a pivotal role in crafting and executing our marketing communications strategies. You will work closely with cross-functional teams to develop and implement effective communication campaigns that resonate with our target audience and support our overall business objectives. Key...


  • bangalore, India Novo Nordisk AS Full time

    Are you an expert in marketing automation? Do you have experience in executing multichannel campaigns? We are looking for a Sr. Associate Marketing Automation Manager to join our team in the Commercial GBS department at Novo Nordisk. If you are ready for a new challenge, read on and apply today for a life-changing career. The position As a Sr....


  • bangalore, India Novo Nordisk AS Full time

    Are you an expert in marketing automation? Do you have experience in executing multichannel campaigns? We are looking for a Sr. Associate Marketing Automation Manager to join our team in the Commercial & Corporate Affairs department at Novo Nordisk. If you are ready for a new challenge, read on and apply today for a life-changing career. The position ...


  • bangalore, India ATSPL - Karnataka Full time

    At Amazon we are building a world-class last mile delivery network in India, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors (IC) – called delivery partners (DP) – to make deliveries to our customers. With Amazon Flex, partners act as their own boss. They can build their own schedule and choose from...


  • bangalore, India ATSPL - Karnataka Full time

    At Amazon we are building a world-class last mile delivery network in India, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors (IC) – called delivery partners (DP) – to make deliveries to our customers. With Amazon Flex, partners act as their own boss. They can build their own schedule and choose from...


  • bangalore, India Elior India Full time

    “Elior Group , headquartered in France is one of the leading global players in Food services, operating in India since 2017 with presence across metro cities".We are looking for an ExperiencedSr. Manager Marketing & Communicationfor our India Business.Key roles and responsibilities:Develop and execute comprehensive marketing strategies to drive brand...