Assistant Manager, Product S&O
4 days ago
HighRadius is a leading Software-as-a-Service (SaaS) company in the Accounts Receivables space. HighRadius offers an Autonomous Finance platform that brings out-of-the-box digital transformation capabilities such as data-driven automation, AI, and NLP to provide speed to value from technology for the office of the CFO.
Today, HighRadius clients include household names across a range of industries - right from Kellogg’s to Apple to Schlumberger and 700 more large and midsize businesses across over 90 countries. We have been rated by Gartner as the #1 software provider for Order to Cash. And we process over $10.3 trillion dollars in financial transactions for our clients every year.
Over the last 15+ years, HighRadius has emerged as the leading AI-powered software platform for Order to Cash and accounts receivable by disrupting the space with AI. Our solutions use AI to forecast credit risk, predict customer delinquency, identify invalid deductions, and auto-match incoming payments to open invoices. We have taken our track record of disrupting business processes with AI to other parts of the Office of the CFO.
As one of the fastest-growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.
If you want to channel your ambition and drive for success, you belong with HighRadius Check out our company’s website to learn more about our fun culture, and great benefits, read customer testimonials, and more
SNOW(Strategy and Operations)
The “SNOW” team is an abbreviation for strategy and operations. This team works directly with CXOs and VPs to drive strategic initiatives.
The Ideal candidate will Influence the Strategy and Execution Pivots for HighRadius. This role will become a trusted advisor for our CXO/Business Unit Head and help bend the curve for that leader. S/he will thrive in a fast-paced environment and be able to continually develop and provide a point of view for decision-making purposes to the leader(CXO/BU Head). S/he will be a dynamic professional that fosters a collaborative environment and has a track record of rallying teams to success.
This is a highly visible and complex role since the candidate will be the point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, excellent problem solver, extremely well organized, possess strong stakeholder management skills, detail-oriented, quality-minded, and possess excellent written & verbal communication skills.
Location : Hyderabad (on-site)
Position Summary
The goal of Product Strategy and Operations is to ensure we support the Product and Engineering team at Highradius in planning, measuring, and achieving its business goals. You will own key initiatives to support the Product team to drive business growth-
- Planning initiatives and bringing overall structure, and alignment to the business goal- Work closely with the stakeholders(Product and Engineering Leadership, and any cross-functional stakeholders) including CPO and CTO to bring high structure, drive momentum, and overcome challenges- Thought leadership in various initiatives to help achieve the business goal- Driving regular executive reviews with reports to track regular progress and highlight any potential risks
Key Responsibilities
- Deliver Strategy & Operations projects within specified timeframes- Understand the AS-IS, work with the leaders to define the TO-BE and provide a path to achieve the TO-BE- Work with CXOs, Heads of Business Units of HighRadius- Develop deep understanding of the business (Product and Engineering) and proactively identify areas of improvement and proactively identify areas of improvement- Communicate effectively with L2 and L3 leaders - oral and written- Works at pace to make Cat 1/2 decisions comfortably- Promote a positive, high-performing, innovative, and growth-oriented environment that consistently delivers results; establish clear goals for both team performance and personal development for your DRs and team- Monitor the product performance metrics, identify areas for improvement, and work with cross-functional teams to implement solutions- Stakeholder management: Collaborating with cross-functional teams, like product management, engineering, design, marketing, and customer support to ensure alignment and drive product success- Identify opportunities to streamline processes and increase efficiency, and implement best practices to improve product operations- Analyze data to gain insights into product performance and customer behavior, and use these insights to inform product decisions
Qualifications
- Experience: 3+ years of experience in strategy and operations, business consulting role- Strong analytical skills along with a knack for solving ambiguous problems. Proficient in MS Excel or Google Sheet-based modeling and reporting- Comfortable with conducting structured primary and secondary research- Ability to thrive in a fast-paced environment- Transformative DNA. Willing to challenge the status quo, envision the future state, embolden teams, and lead the change- Strategic thinking and executive-level communication and presentation skills in both formal and informal settings- Strong problem-solving experience with an ability to work on complex, multi-dimensional problems and bring structure and clarity to all stakeholders- Experience in managing/working with teams, and stakeholders across different departments and geographies- Ability to handle high-pressure situations. Demonstrated ability to juggle competing priorities- Strong ownership to drive the projects from start to finish- Preferably immediate joiners
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