Associate Technical Client Project Manager

1 week ago

pune, India SAS Full time

Associate Technical Client Project Manager

Job Locations IN-Pune Requisition ID 20060822 Job Category Hidden (42647) Travel Requirements None

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Now we just need you

Summary:

The Associate Technical Client Project Manager (ATCPM) will lead the Client Project Managements technical activities and the ATCPMs primary focus is on leading and managing the delivery of activities for Closed Won Opportunities, whether for less complex IDeaS RMS implementations or more technical add-on projects for currently installed IDeaS RMS solutions.

The Associate Technical Client Project Manager will be assigned to work on small, less project management complex projects as requested by the Client Project Management (CPM) team managers. This includes technical projects, add-on projects, and basic implementation of all the IDeaS RMS systems for our clients in the US region. This is the core work of the ATCPM role.

This client facing delivery role involves ensuring that all efforts, inputs, and resources needed to deliver successful setup, configuration, and integrations between IDeaS and a 3rd Party Vendors within the IDeaS onboarding processes are properly coordinated, following existing processes and procedures, using appropriate tools.

Whilst the Associate Technical Client Project Manager will primarily focus on assisting with the technical activities for Closed Won Opportunities, they may need to be involved with pre-sales or pre-release activities from time to time. This means working closely with not only the CPM team, but also partners, Integration team members, Product Management, Client Success, and many other IDeaS team members that engage in each individual client onboarding or add-on project, as well as internal projects.

The ATCPM acts as a crucial bridge between technical and non-technical team members, both internally and externally.

What you’ll be doing...

Direct and manage the technical amendment to current installed IDeaS solutions from beginning to end, ensuring that the amended solution, or system, delivered meets the client’s expectations and delivers ongoing benefits to the client. For less project management complex products or solutions, direct and manage the IDeaS RMS solution implementation from beginning to end, ensuring that the new system delivered meets the client’s expectations and delivers ongoing benefits to the client. Function as a bridge and escalation point for Client Project Managers (CPMs) and Client Relationship Managers (CRMs), consulting with Integrations and Technical teams to bring the issues to a resolution quickly and efficiently. Support CPMs and CRMs with the design of project plans for onboarding projects ensuring that all necessary steps are included. Support CPMs and CRMs with conducting external kickoff meetings to ensure all relevant steps are contained within the project plan and work together required partner/integration teams as required. Lead the teams’ communications and activities related to handover of new solutions, products, and integrations from IDeaS internal teams to the CPM and CRM teams ensuring a proper hand over occurs. Take proactive action to address misalignments, miscommunications, and differences amongst team members as they relate to technical issues or queries. Escalate issues to Regional Manager, Client Project Management team if Integrations issues impact the high-level project plan and the onboarding timeline appear in jeopardy in an efficient and timely manner. Work closely with Product Management, Sales, Integrations, Installations & Support, Client Services, Business Administration teams etc. to ensure all required internal and external technical documentation and communication is managed in an appropriate and timely manner. Follow all established departmental project documentary and communication processes using appropriate departmental tools provided. Assist in a technical sales support role, with potential partners and/or clients. Support and assist Integrations Team members as required. Support both the Implementation & Adoption, and Client Success departments as requested. Other duties, as necessary.

Requirements..

Bachelor’s degree or equivalent, with a concentration on business administration or computer science 2 to 3 years of experience in a client facing technical support, product management, project management or software development capacity for a hospitality-industry technology company, software manufacturer or technology solutions provider. To work in US Time-zone Good project management skills Excellent verbal and written communication skills Strong analytical and quantitative abilities

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.

  • Associate Technical Client Project Manager

    7 days ago

    Pune, India SAS Full time

    Associate Technical Client Project ManagerJob Locations IN-Pune Requisition ID 20060822 Job Category Hidden (42647) Travel Requirements NonePassionate people. Loyal clients. Leading solutions.With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.IDeaS is proud to be a global powerhouse...

  • Associate Technical Client Project Manager

    1 week ago

    Pune, India SAS Full time

    Associate Technical Client Project Manager Job Locations IN-Pune Requisition ID 20060822 Job Category Hidden (42647) Travel Requirements None Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a...

  • Associate Technical Client Project Manager

    4 weeks ago

    Pune, India SAS Full time

    Associate Technical Client Project ManagerJob Locations IN-Pune Requisition ID 20060820 Category IDeaS (a SAS company) Position Type ContractorPassionate people. Loyal clients. Leading solutions.With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.IDeaS is proud to be a global...

  • Associate Technical Client Project Manager

    4 weeks ago

    Pune, India SAS Full time

    Associate Technical Client Project Manager Job Locations IN-Pune Requisition ID 20060820 Category IDeaS (a SAS company) Position Type Contractor Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a...

  • Technical Project Manager

    2 weeks ago

    Pune, Maharashtra, India 4S Advisory's Client Full time

    Urgent Requirement for a California based software startup companyRole:Technical Project Manager - Microsoft .NetExperience Required: 8+ yearsLocation: Pune (Preferred), Chennai, Bengaluru5 days from office:9am-6 pmWho You Are:You are a visionary leader with a robust technical background in Microsoft .Net and related technologies, eager to shape the future...

  • Mazars - Manager - Finance

    4 weeks ago

    Pune, India Manager Full time

    Manager Finance Role Outline:Mazars Business Services India has an exciting new opportunity for an experienced accountant to join the team as the Finance Business Partner. This role would suit an enthusiastic self-starter with a recognised accounting qualification and experience of professional services. Role Summary:- Work closely with the Head of Service...

  • Mazars - IT Service Delivery Manager

    4 weeks ago

    Pune, India Manager Full time

    Business Services Team Overview Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Forvis Mazars has the right tools, technology, strategies and services in...

  • Associate Project Manager

    2 weeks ago

    Pune, Maharashtra, India Salt Technologies Full time

    Salt Web Technologies Private Limited is seeking a motivated and detail-oriented individual to join our team as an Associate Project Manager.As a leading software development company, Salt Technologies is committed to delivering high-quality solutions and exceptional client experiences globally. We specialize in web development, UI/UX design, and custom...

  • Technical Project Manager

    2 weeks ago

    Pune, Maharashtra, India Quess Full time

    About Us "Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Technical Project Manager

    2 weeks ago

    Pune, Maharashtra, India Quess Full time

    About Us "Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Associate Project Manager

    2 weeks ago

    Pune, Maharashtra, India Salt Technologies Full time

    Salt Web Technologies Private Limited is seeking a motivated and detail-oriented individual to join our team as an Associate Project Manager. As a leading software development company, Salt Technologies is committed to delivering high-quality solutions and exceptional client experiences globally. We specialize in web development, UI/UX design, and custom...

  • Associate, Client

    2 weeks ago

    Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    **Associate II (Grade H) - (Contract Management)** **Client Onboarding/Transitions/Conversions/Know Your Client** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages...

  • Associate, Client

    4 weeks ago

    Pune, India The Bank of New York Mellon Corporation Full time

    **Associate (Grade H), Securities Financing Onboarding)** Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as...

  • Associate, Client

    4 weeks ago

    Pune, India BNY Mellon Full time

    Overview Associate (Grade H), Securities Financing Onboarding) Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration....

  • Technical Project Manager

    2 weeks ago

    Pune, Maharashtra, India Perficient Full time

    We are seeking a highly skilled and experienced IT Project Manager with a minimum of 7 years of relevant experience and a PMP (Project Management Professional) certification. The ideal candidate will have a proven track record in managing and delivering complex IT projects, excellent leadership skills, and the ability to drive projects to successful...

  • Accounts Associate

    2 weeks ago

    Pune, India Rahul Dang & Associate Full time

    Employer: Rahul Dang & Associates. (CA Firm), Baner, Pune. We are fastest growing organization working in Direct & Indirect Taxation, Audit & Assurance Services, Business Advisory, Corporate Services, Financial Planning Services etc. Office Location: Office No. 402, Snehraj, Near Radha Hotel, Radha Chowk, Baner, Pune-411045 Jd for Accounts associate for...

  • Technical Project Manager

    2 weeks ago

    Pune, Maharashtra, India Ethosh Designs Pvt. Ltd Full time

    Job Title: Technical Project Manager- ConsultantLocation: Pune (On Site)Must have skills:Project Management, Strong level of experience of IT software development, Expert in Microsoft Project Server and Microsoft Project, Strong analytical and problem-solving skill, Leadership skillsExperience Range: 7+ YearsAbout the Organization:ETHOSH is an...

  • Technical Project Manager

    2 weeks ago

    Pune, Maharashtra, India Worksconsultancy Full time

    Job Description :Overall 12+ years of experience out of which at least 5+ years in planning and execution of large size, complex projects. Must possess problem solving skills, ability to understand technical problems and facilitate solutions Experience in stakeholder management with global client tele Good at setting client expectations Good at negotiating...

  • Manager - Projects

    3 months ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Senior Infra. ArchitectQualification:Bachelor's in Engineering or equivalentResponsibility:BU Enablement: Provide business development support by assisting in RFP/ RFI response drafting presentations collateral creation and formulating recommendations. Develop outcome based solutions market entry strategies/ based on analysis of technology & industry trends...

  • Manager - Projects

    2 weeks ago

    Pune, Maharashtra, India Cognizant Full time

    Senior Infra. ArchitectQualification:Bachelor's in Engineering or equivalentResponsibility:BU Enablement: Provide business development support by assisting in RFP/ RFI response drafting presentations collateral creation and formulating recommendations. Develop outcome based solutions market entry strategies/ based on analysis of technology & industry trends...