Head Quality

Role: Head Quality Reporting to: COO Location: Peenya, Bangalore  Education Qualification:  B.E in Mechanical Engineering Experience required • 14-18 years of experience in the following:• Handling customer complaints and customer audits• Must have lead a team in the quality department• Should have worked in Inprocess and final quality• Should have worked on QMS, IATF and ISO Technical & Professional Knowledge required:  • IATF / ISO • Quality core tools: SPC,MSA,FMEA,APQP,PPAP•7QC tools,8D methodology, problem solving skills and WHY WHY analysis• DOE• Knowledge of machining (e.g. Turning, Hobbing, Grinding, etc.) and Heat Treatment (Normalizing, Induction Hardening etc.) processesPurpose: This role responsibility is to guide and lead the quality team and ensure that functional excellence is enhanced, and structured problem-solving approach is being followed to improve the effectiveness and efficiency by Identifying critical parameters of product and process performance of the business. This role reports to Head - Operations (Works Director) Strategic Responsibilities • Conducting quality audits and inspection with corrective/preventive action plan as a point of awareness and getting the processes run with correct SOP's• Anticipating and act on possible customer concern regarding the product and/or the process Operational Responsibilities • Responsibilities of running different types of material functions and it’s metallurgy and its science• Accountable for managing waste in production and improving efficiency within production processes• Accountable for APQP (Advance Product Quality Planning) for new products with a focus on quality• Owning the responsibility of assessing the quality of a product or service through a variety of stress tests• Working with management teams to provide recommendations and solutions to quality issues• Responsible for improving in-process quality throughout all phases of production• Responsible for getting assessments done through the team and reviewing all materials provided by suppliers and job vendors (receiving inspection) to ensure overall quality.• Responsible for investigating the root causes of defects and recommending solutions for quality issues• Accountability for onboarding and training new quality control team members• Managing and staying up-to-date with new quality control techniques and methods• Accountabilities to ensure zero customer complaints• Responsibilities to ensure that every employee adheres to the quality system• Owning responsibilities for driving cost-saving projects at various levels in the plant• Implementing a robust Kaizen culture and motivating employees to work towards Kaizens.• Responsible for ensuring all employees follow the quality policy established at all plants• Responsibilities of organising and reviewing quality meetings, audits, and certifications required as per industry standards• Responsibilities of implementation of defect identification and resolution system guidelines• Responsible for line quality for both domestic and export customers• Responsible for reducing process rejection through CAPA• Responsible for innovation and transformation of the QA system as per customer and industry requirements• Responsible for achieving the budgeted revenue through reducing customer complaintsPeople Management • Establishing clear line of communication in the team and delegating of work correctly in the team with available talent• Responsible for department's performance and monitor their individual KRA's Personal Attributes required • Excellent Analytical, Reasoning & Problem solving skills with ability to dissect problems • Strong interpersonal skills, Excellent communication and presentation skills• Ability to work collaboratively with multi-functional teams - Active listening skills with problem solving attitude• Strong business/commercial accumen• Disciplined in meeting timelines & organised to handle priorities/high pressure situations• Demonstrate leadership ability, team player and ability to motivate team