Front Office Receptionist

6 days ago

Goa, India Bishram Constructions Pvt Ltd. Full time
  • Welcome guests upon arrival and provide a warm and friendly check-in experience.
  • Handle guest inquiries, complaints, and requests promptly and professionally.
  • Assist guests with information about the property, amenities, and local attractions.
  • Manage room reservations, cancellations, and modifications efficiently.
  • Ensure accurate registration of guests, and handle check-in and check-out procedures.
  • Collect payments, verify billing, and handle cash and credit transactions securely.
  • Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.
  • Answer phone calls, emails, and other communication channels promptly.
  • Provide clear information about hotel policies, services, and facilities.
  • Maintain an accurate and updated log of daily activities, guest information, and occupancy status.
  • Prepare reports and summaries as required by the management.
  • Build rapport with guests to enhance their experience and encourage repeat visits.
  • Monitor guest feedback and take appropriate action to resolve any issues.
  • Work closely with other team members to ensure a seamless guest experience.
  • Support the Front Office Manager in daily operations and report any discrepancies.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Food provided
  • Paid time off
  • Provident Fund

Expected Start Date: 15/09/2025

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