Cloud Support Engineer
3 weeks ago
BASIC QUALIFICATIONS
- - - Bachelor’s degree OR equivalent experience in a technical position- - - 2+ years of relevant experience in a technical position (Support or System Administration).- - - Demonstrated proficiency in Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc)- - - Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution.- - - Effective oral and written communication skills- - - Strong customer focus- - - Strong multitasking skills- - - Self-starter who is excited about technology- - - Experience working with customers- - - Experience analyzing, troubleshooting, and providing solutions for technical issues
PREFERRED QUALIFICATIONS
- - - Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tool.- - - Experience with AWS, Google, Rack Space or Soft Layer Management and/or Deployment. · Experience working with customers·- - - Experience analyzing, troubleshooting, and providing solutions for technical issues · Some programming / scripting experience (Java, Perl, Ruby, Python)·- - - Experience managing full application stacks from the OS up through custom applications
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