Reporting Analyst

4 weeks ago


Delhi, India Foundever Full time
Deine Benefits:Ein einzigartiges TeamMitarbeitervorteile mit Mehrwert: Exklusive Einkaufsrabatte, Bike-Leasing, das Maximum an vermögenswirksamen Leistungen (40 €/Monat), betriebliche Altersvorsorge, Zuschuss zum Jobticket, uvm.Interne Karrieremöglichkeiten: 84% unserer Aufstiegsjobs und 93% unserer Führungspositionen werden intern besetztWir haben großartige Mitarbeiter, die sich für unser Wohlergehen einsetzen: MaxPerts, Betriebsrat, Schwerbehindertenvertretung + Diversity-TeamHealth & Mental Health: Mit zahlreichen Gesundheitsinitiativen sorgen wir dafür, dass du fit bleibst und dich ebenso gut mit uns entspannen kannst (gemeinsame Yoga-Challenges, Entspannungsübungen, ...)Nachhaltigkeit: Wir schützen unsere Umwelt mit einer effizienten Planung und produktiven Abläufen (Abfallmanagement, Wassermanagement, Umstellung auf erneuerbare Energien, Beteiligung an der Science Based Target Initiative)Internationale Karrierechancen durch zahlreiche deutschsprachige Projekte rund um den Globus (Griechenland, Türkei, …)Das sind Deine neuen Aufgaben:Aufbau, Erweiterung und Administration des EMEA Data Warehouse als BI PlattformImplementierung, Weiterentwicklung und Administration von Reporting-Lösungen basierend auf Microsoft SQL-Server-Datenbanken und Microsoft Power BI für mehrdimensionale KennzahlenanalysenDurchführung von ETL-Prozessen, Datenintegration, Konsolidierung und QualitätssicherungVerantwortung für die Pflege, Verwaltung und Dokumentation der DatenbeständeVerantwortung für Informationssicherheit und DatenschutzanforderungenZusammenarbeit mit Kunden und internen Data Analysten für Datenbereitstellung, Aufbereitung und Analyse in Power BIUnterstützung bei der Erstellung benutzerfreundlicher Berichte und Dashboards sowie Effektivierung des ReportingsFehleranalysen, Datenkonsistenzprüfungen und DokumentationAnsprechpartner im Anwender-SupportDu hast alles, was wir brauchen:

Ausbildung/Studium im Bereich Informatik oder vergleichbare QualifikationErfahrung als BI-Developer, idealerweise im Contact Center UmfeldSehr gute Kenntnisse in Data Warehouse, ETL, Datenbanken, SSIS/SSAS/SSRS, MS SQL ServerFortgeschrittene Kenntnisse in Excel & Visual StudioFachkenntnisse und praktische Erfahrungen in Data Analytics mit Power BIAnalytische Kompetenz und Information Design ExpertiseGrundkenntnisse in SQL/T-SQL und MS SQL Server QueryingSehr gute EnglischkenntnisseBonus: Erfahrungen in R / Python, Statistik, Big Data und Data ScienceFoundever™ ist ein weltweit führendes Unternehmen im Bereich Customer Experience (CX). Mit 170.000 Mitarbeitern auf der ganzen Welt bieten wir erstklassige Kundenerlebnisse für mehr als 750 weltweit renommierte Marken und digitale Unternehmen. Dafür setzen wir uns mit innovativen CX-Lösungen, modernen Technologien und umfassender Expertise ein. Wir unterstützen die Geschäftsanforderungen unserer Kunden und helfen ihnen, sich eine starke Marktposition zu sichern.Besondere Momente gibt es viele im Leben. Bei uns gibt es diese auch im Arbeitsalltag, denn gemeinsam bewirken wir Großes Create your best moments - with Foundever™Bei uns arbeiten die unterschiedlichsten Menschen – Quereinsteigende, Studierende, Mütter, Väter, Menschen verschiedenster Altersklassen, Behindertengrade, Länder und Religionen sowie nicht-binäre Menschen. All people are welcome at Foundever™ Wo bleibst du?
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