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Centre Manager
1 month ago
Department : Operations
Location : Noida (Sec 142)
Experience : Min. 5 years in Hospitality Sector, preferable with a 5 Star Hotel / Restaurant
Notice Period: Immediate Joiner
Budget: Upto 6 LPA
About the Job:
The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be:
- Defining and implementing front desk objectives and procedures.- Tending to guests' complaints and questions and providing exceptional customer service.- Ensuring that the front desk and reception area is kept clean and organised.- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.- Performing administrative duties such as filing and updating records, among others, as needed.- Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors.- Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys.- Handling the clients visiting the space and maintaining the visitor’s list.