Customer Service Support Manager

15 hours ago

Delhi, India Tonbo Imaging Full time

Job Responsibilities1. Customer Interaction and Support Maintain a constant liaison with the customers to understand theproblems/issues being faced by them. Collaborate with customer support team at Bangalore for early resolution ofthe problems related to the products.2. Product Evaluation and Analysis:Conduct diagnosis through troubleshooting to find out the cause of failure.3. Repair and Refurbishment:(i) Undertake repairs related to mechanical components as per the writteninstructions and procedures.(ii) Perform all work in accordance with quality standards and established safetyprocedures.(iii) Maintain a clean and safe work area.(iv) Ensure serviceability and calibration of measuring instruments and gauges.4. Testing and Validation: Perform system level testing of mechanical components. Ensure proper documentation and report generation.5. Continuous Improvement:Provide feedback to the Bangalore team on suggested changes/improvements to bedone based on the customer feedback.6. Maintain stock of finished products, spares, assembly/testing tools to meet customerrequirements.7. Flexible to take service calls & visit customer locations for field support.Qualifications B.E / Diploma / ITI in Mechanical / Mechatronics. 2-3 years working experience in assembly/manufacturing of electro-mechanicalsystems. Quality Control for mechanical / electronic components & processes. Working knowledge on testing of PCBs / electrical systems is desirable. IQC of mechanical parts, PCBs, Cables and electronic accessories (batteries,chargers, adapters) and inspection report generation.Skills Excellent analytical and problem-solving skills. Detail-oriented with a focus on precision and accuracy. Effective communication and teamwork abilities. Basic computer navigation and utilization skills, MS word, email, ppt.

  • Customer Support Specialist

    19 hours ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Specialist

    16 hours ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Service Support Manager

    3 days ago

    Delhi, India MARS Cosmetics Full time

    We at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below:Job Title: Customer Support ManagerDepartment: Customer SupportLocation: New Delhi (Head Office) – Netaji Subhash PlaceAbout MARS CosmeticsMARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    1 day ago

    Delhi, India MARS Cosmetics Full time

    We at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below:Job Title: Customer Support ManagerDepartment: Customer SupportLocation: New Delhi (Head Office) – Netaji Subhash PlaceAbout MARS CosmeticsMARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    2 days ago

    delhi, India MARS Cosmetics Full time

    We at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below: Job Title: Customer Support Manager Department: Customer Support Location: New Delhi (Head Office) – Netaji Subhash Place About MARS Cosmetics MARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    2 days ago

    delhi, India MARS Cosmetics Full time

    We at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below: Job Title: Customer Support Manager Department: Customer Support Location: New Delhi (Head Office) – Netaji Subhash Place About MARS Cosmetics MARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    3 days ago

    Delhi, India MARS Cosmetics Full time

    We at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below:Job Title: Customer Support ManagerDepartment: Customer SupportLocation: New Delhi (Head Office) – Netaji Subhash PlaceAbout MARS CosmeticsMARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    3 days ago

    delhi, India MARS Cosmetics Full time

    We at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below:Job Title: Customer Support ManagerDepartment: Customer SupportLocation: New Delhi (Head Office) – Netaji Subhash PlaceAbout MARS CosmeticsMARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    4 days ago

    Delhi, Delhi, India MARS Cosmetics Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    We at MARS Cosmetics are hiring for aCustomer Support Managerwith basic requirements mentioned below:Job Title:Customer Support ManagerDepartment:Customer SupportLocation:New Delhi (Head Office) – Netaji Subhash PlaceAbout MARS CosmeticsMARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...

  • Customer Service Support Manager

    16 hours ago

    Delhi, India Tonbo Imaging Full time

    Job Responsibilities 1. Customer Interaction and Support  Maintain a constant liaison with the customers to understand the problems/issues being faced by them.  Collaborate with customer support team at Bangalore for early resolution of the problems related to the products. 2. Product Evaluation and Analysis: Conduct diagnosis through troubleshooting...