Install Base Manager
Found in: Whatjobs IN C2 - 3 weeks ago
The Installed Base Manager plays a critical role in maintaining and growing the customer base of medical devices, driving revenue growth, and ensuring customer satisfaction. This position requires a Product knowledge of service, strategic mindset, strong interpersonal skills, and the ability to collaborate effectively across departments to achieve organizational objectives.
- Primary Responsibilities:
Set up Organization and process for providing Technical Service Support of Cutting-edge products in Surgical Imaging Space that includes:
- Defining the levels of escalation & Resolution of customer complaints.
- Measure Customer Satisfaction.
- Program management of Complaints driven Product design changes.
- Spare parts Management.
- Service training for personnel including Channel partners.
- Corrective & Preventive Actions needed for product complaints working closely with Engineering teams.
- Remote Monitoring of Installations on periodic basis.
- Service Contracts Management.
- Customer Queries and field upgrades management.
- Supports Post Market Surveillance and Post Market Clinical Follow Up Activities
2. Knowledge and Skill Requirements:
- Should have field product service experience of minimum 5 -10 years with ability to handle teams and cross functional teams.
- Problem solving Analytical mindset.
- Excellent Quality Mindset to deal with Product complaint investigations, Corrective and Preventive actions.
Qualifications / Experience:
Graduate from Science or Engineering stream with minimum total industry experience of 10 -15 years.
-
Installation Manager
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Schindler Full timeID: 72914 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...
-
Techno Functional Analyst, Oracle Cloud
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Calix Full timeThe Techno-Functional Analyst, Oracle Cloud Service Contracts and Installed Base is an experienced Solution Architect with multiple cloud implementations. This position's primary responsibility will be to interface with key stakeholders of a cloud transformation program, own end to end responsibility and accountability in driving activities such as gathering...
-
Installation Engineer- Signalling
Found in: beBee jobs IN - 3 weeks ago
Bengaluru, Karnataka, India Alstom Full timeReq ID:442373 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Installation Engineer- Signalling
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Alstom Full timeReq ID:442373 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Installation Design Engineer
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Alstom Full timeReq ID:449893 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Installation Design Engineer
Found in: Talent IN C2 - 4 days ago
Bengaluru, India Alstom Full timeReq ID:449893 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Installation Design Engineer
Found in: Talent IN C2 - 1 week ago
Bengaluru, India Alstom Full timeReq ID:449893 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
System Administrator
Found in: Talent IN 2A C2 - 3 weeks ago
Bengaluru, India Macropace Technologies Full timeJob Description :- Troubleshooting desktop / laptop OS issues- Support for standard software issues- Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.- Installation / re-installation / configuration of systems, printers, scanners.- Configure desktop and laptop as per the desktop/laptop standardization...
-
System Administrator
Found in: Talent IN 2A C2 - 5 days ago
Bengaluru, India Macropace Technologies Full timeJob Description :- Troubleshooting desktop / laptop OS issues- Support for standard software issues- Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.- Installation / re-installation / configuration of systems, printers, scanners.- Configure desktop and laptop as per the desktop/laptop standardization...
-
Junior Engineer
3 weeks ago
Bengaluru, India Senvac Extraction System Pvt Ltd Full timeWe are looking for a “Junior Engineer - Projects, Service and Installation" (Project Site Engineer)Experience – 2 to 4 yearsBase Location - Bangalore, KarnatakaOnly Male candidates.Skills Required:BE in Mechanical or Mechatronics can applyShould be strong in understanding the design and relevant model/panel/specifications as per customer...
-
Customer Engineer
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India Schindler Full timeID:64743We Elevate... YouJoin Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and...
-
Electrical System Installation Engineer
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India airbus Full timeJob Description: Role: Electrical System Installation Engineer - PDIDescription:Physical Design & Integration (PDI) team is responsible for Airframe Electrical System Installation (ESI) & Mechanical System Installation (MSI) Architecture and Integration activities. Within the PDI framework, Architecture & Integration involves the concept studies and...
-
Customer Engineer
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Schindler Full timeID: 64743 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...
-
Tableau & Alteryx Administrator - Installation & Maintenance
Found in: Talent IN 2A C2 - 3 weeks ago
Bengaluru, India RapidBraiins Full timePosition Overview :We are seeking a highly skilled and experienced Tableau and Alteryx Administrator with 5 to 8 years of experience to join our team.The ideal candidate will have expertise in administering Tableau and Alteryx servers, including installation, upgrades, maintenance, and security management.As a Tableau and Alteryx Administrator, you will play...
-
Tableau & Alteryx Administrator - Installation & Maintenance
Found in: Talent IN 2A C2 - 5 days ago
Bengaluru, India RapidBraiins Full timePosition Overview :We are seeking a highly skilled and experienced Tableau and Alteryx Administrator with 5 to 8 years of experience to join our team.The ideal candidate will have expertise in administering Tableau and Alteryx servers, including installation, upgrades, maintenance, and security management.As a Tableau and Alteryx Administrator, you will play...
-
Database Administrator
Found in: Talent IN 2A C2 - 3 weeks ago
Bengaluru, India Hiring Nist Private Limited Full timeRole : Database administratorLocation : Mumbai / bangalore / DelhiSkillset : Oracle, SQL, MongoDB, Postgresql.Analytical tools : Power BI, Tableau, Qlik, Google Analytics.Job description :Position Overview : - As a Database Administrator (DBA), you will be responsible for ensuring the security, availability, and performance of the databases in an...
-
Database Administrator
Found in: Talent IN 2A C2 - 5 days ago
Bengaluru, India Hiring Nist Private Limited Full timeRole : Database administratorLocation : Mumbai / bangalore / DelhiSkillset : Oracle, SQL, MongoDB, Postgresql.Analytical tools : Power BI, Tableau, Qlik, Google Analytics.Job description :Position Overview : - As a Database Administrator (DBA), you will be responsible for ensuring the security, availability, and performance of the databases in an...
-
Senior Manager
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India NielsenIQ Full timeJob Description Role Purpose: Leads sales efforts for BASES solutions among existing clients as well as new client acquisitions, and is responsible for commercial plan development and execution. Key priorities include : Understanding client’s business questions and identifying solutions that will answer those questions Tailor-make the study...
-
Group Leader- New Installation
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Schindler Full timeMobility is the goal Role of Group Leader: The Group Leader - NI would be responsible for: - • The actual project executions. • Completion in his/her territory by proper allocation of resources (men, money and material). • Achieve on time delivery, good quality, employee productivity and customer satisfaction. Key Responsibilities: ...
-
8938 - Member of Technical Staff – Development – Installer Team
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Wind River Full timeABOUT THE OPPORTUNITY The team you will represent is pivotal to develop high quality software in Real Time Operating System.Your contribution in this role will impact the success of Wind River and customers.The focus of this role is to deliver a modern and convenient development platform to debug/analyze software and improve quality. Responsibilities...