International Voice Process

16 hours ago

Gurugram, India Cogenthub Full time

Hiring Alert International Voice Process (UK Telecom Inbound Voice)

Company Name: CogentHubCX.AI

Job Role: Customer Service & Upselling (Inbound UK Telecom)

Location: 756, Udyog Vihar Phase V Rd, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana

Date of Joining: 1st September

How to Apply:

Click on "Apply Now" or share your CV at Malhar Ghoshal)

Job Highlights:

  • Profile: International Voice Process (Customer Support + Upselling)
  • Process Type: Inbound UK Telecom
  • Location: Gurugram (On-Site)
  • Shifts: Rotational (Any 9-hour shift between 12:30 PM 1:30 AM IST)
  • Working Days: 5 Days a Week (2 Rotational Split Offs)
  • Facilities: Home Drop Provided

  • Salary:

  • Freshers: 22,000 Take-Home + Lucrative Incentives

  • Experienced: 30% Hike on Last CTC (Up to 5 LPA) + Incentives

Who Should Apply?

We are looking for energetic, fluent English speakers who are passionate about customer service and capable of identifying upselling opportunities.

This is a perfect opportunity for:

  • Freshers looking to start a career in international BPO
  • Experienced candidates from any voice process (domestic/international)
  • Candidates with excellent spoken English and interpersonal skills

Key Responsibilities:

  • Handle inbound customer queries for a leading UK telecom brand
  • Provide accurate information and timely resolution
  • Identify customer needs and recommend suitable upgrades/services (Upselling)
  • Ensure customer satisfaction and maintain high service quality standards

Requirements:

  • Minimum 12th Pass / Graduate (Any Stream)
  • Strong command over spoken English
  • Willingness to work in rotational shifts
  • Prior BPO experience preferred but not mandatory

Why Join CogentHubCX.AI?

  • Fast-growing AI-powered customer experience company
  • Great exposure to international telecom clients
  • Transparent growth and incentive structure
  • Friendly, collaborative work culture

How to Apply:

Click on "Apply Now" or share your CV at Malhar Ghoshal)

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