Community Assistant Manager | Antara

2 months ago


Gurgaon, India Antara Senior Care Full time
Core Responsibilities1. CRM Activities Management (Real Estate)Oversee the entire CRM operations, including:Management of new bookings and amendments, including welcome calls.Sending demand letters and payment receipts.Issuing Allotment Letters and executing Agreements for customers.Coordinating with Finance and Legal departments to address customer queries.Documenting and filing all new bookings.Responding to customer inquiries regarding demands, payments, documents, and account statements.2. Channel Partner Document ProcessingScrutinize and manage documentation for channel partners, including:Filing and maintaining partner documents.Overseeing contracting processes.Managing commission payouts for channel partners.3. System Data ManagementEnsure accurate data entry and processing within the system, including:Inputting and processing new bookings and amendments.Recording payment receipts.Raising demands based on project milestones.Updating system information related to channel partners, key dates (e.g., allotment letter and agreement dates), and other relevant data.Experience and QualificationsProven experience in CRM and sales operations within a reputable real estate company.Familiarity with the Farvision system is preferred.Strong command of written and spoken English.Proficient in Microsoft Excel and Word.Skills and CompetenciesExcellent organizational and multitasking abilities.Strong communication and interpersonal skills.Detail-oriented with a proactive approach to problem-solving.



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