IT Technician

5 days ago

india PSC Biotech Full time
Job Description
BioTechnique is a sterile injectable full service CDMO providing cytotoxic and therapeutic sterile injectable fill-finish services.  From IND applications through commercial scale production, we provide formulation and compounding, fill-finish, and lyophilization services for a wide variety of liquid injectables. BioTechnique utilizes our team’s expertise to create a process design for our clients’ products that best suits their needs.
The Experience
With operations spanning the globe and featuring a multi-cultural team, BioTechnique is passionate about bringing the best and brightest together in an effort to form something truly special. When you make the decision to join our team, you will be offered the ability to feel inspired in your career, explore your professional passions, and work alongside a group of people who will value and nurture your talents.
We are firm believers in coaching and developing the next generation of industry leaders and influencers. As such, you will not only be offered a compensation and benefits structure that rewards you, but also be provided with the tools that will help you grow and learn.
At BioTechnique, it’s about more than just a job—it’s about your career and your future.
Your Role
We are hiring an Information Technology Technician to join our team in York, PA. The IT Technician will play a critical role in maintaining and supporting a range of technological needs at our contract development manufacturing facility and collaborate with cross-functional teams to support IT-related aspects of manufacturing processes. Successful candidates will have a passion for technology and a keen eye for detail.
  • Provide on-going technical support for all IT activities, issues, troubleshooting, and maintenance for a range of systems, servers, network systems, hardware, software, and so on.
  • Plan, execute, and document IT maintenance activities as per set in standard operating procedures.
  • Install IT equipment including but not limited to enclosures, cameras, UPSs, etc.
  • Run CAT6 cabling to new equipment.
  • Responsible for the installation of new software and servers to support on-going business needs.
  • Serve as first responder to any IT issues and/or emergencies.
  • Effectively troubleshoot and monitor all required systems.
  • Manage IT asset organization. Develop and implement IT asset management strategies.
  • Manage password database.
  • Manage and analyze data. Create reports utilizing data results from various platforms.
  • Collaborate with IT contractors and senior team members to assist in larger IT related tasks and projects.
  • Serve as liaison with IT contractors when needed.
  • Ensure adherence to required safety protocols and procedures.
  • Proactively maintain IT requirements in order to ensure minimal disruption to manufacturing operations.
  • Maintain accurate records and documentation. Develop SOPs and other required documentation for managing/maintenance of IT resources.
  • Support facilities maintenance documentation review and coordination as related to redlining drawings, change controls, preventative maintenance etc. ensuring compliance and audit readiness.
  • Ensure proper backup practices are followed and manage backup procedures.
  • Support quality events and validation activities as needed related to IT resources.
  • Assist in the cleaning and storing of required IT equipment.
  • Responsible for training and delegating tasks for Level I Technicians.
  • Additional responsibilities as required.

Requirements
  • Associate degree or higher in related IT discipline. 
  • 2-5 years of experience in IT support is required, preferably within a manufacturing or regulated environment.
  • Experience with Siemens systems is a plus.
  • PLC programming experience is a plus.
  • Proficient in various hardware and software systems maintenance and troubleshooting.
  • Proficient in technical writing and documentation. Experienced in writing and reviewing required records and documentation.
  • Excellent attention to detail and commitment to quality.
  • Strong problem solving and troubleshooting skills.
  • Excellent communication skills and ability to work effectively with diverse teams.
  • Strong organizational skills to self-direct and manage multiple priorities and projects.
  • Familiarity with pharmaceutical manufacturing processes and regulatory requirements is a plus.

Benefits Offering a full suite of benefits, BioTechnique is firmly focused on diligently investing in our employees who enable our company to fulfill our mission and achieve success. We want to promote balance, so you not only enjoy your work, but also have the time and resources to live your life happy and healthy.
  • Medical, Dental, and Vision - BioTechnique pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents
  • Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more.
  • 401(k) and 401(k) matching
  • PTO, Sick Time, and Paid Holidays
  • Education Assistance
  • Pet Insurance
  • Fitness Benefits (membership discounts and other perks/services at qualifying gyms like Anytime Fitness, 24-Hour Fitness, and more)
  • Financial Perks and Discounts

Equal Opportunity Employment Statement
BioTechnique is committed to is committed to a policy of Equal Employment Opportunity with respect to all employees, interns, and applicants for employment. Consistent with this commitment, our policy is to comply with all applicable federal, state and local laws concerning employment discrimination. Accordingly, the Company prohibits discrimination against qualified employees, interns and applicants in all aspects of employment including, but not limited to: recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer-sponsored activities and programs,  including wellness, social and recreational programs. Employment decisions will be made without regard to an applicant’s, employee’s, or intern’s actual or perceived: race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or any other status protected by law.
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Requirements
Associate degree or higher in related IT discipline. 2-5 years of experience in IT support is required, preferably within a manufacturing or regulated environment. Experience with Siemens systems is a plus. PLC programming experience is a plus. Proficient in various hardware and software systems maintenance and troubleshooting. Proficient in technical writing and documentation. Experienced in writing and reviewing required records and documentation. Excellent attention to detail and commitment to quality. Strong problem solving and troubleshooting skills. Excellent communication skills and ability to work effectively with diverse teams. Strong organizational skills to self-direct and manage multiple priorities and projects. Familiarity with pharmaceutical manufacturing processes and regulatory requirements is a plus.

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