Team Leader

2 days ago


DoubleTree by Hilton Hotel Gurgaon New Delhi NCR, India F&F Consulting Services Full time

Issue Resolution: Handle escalated customer complaints and complex queries, ensuring timely and satisfactory resolution.
Performance Monitoring: Track Self KPIs such as response time, resolution rate and Service deliveries.
Process Improvement

Required Candidate profile

Bachelor's degree, Customer Service, or related field (Candidate from Commerce background
Minimum 3–5 years of experience in customer service, with at least 2 years in a supervisory role.


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