
Customer Support
18 hours ago
Job Responsibilities
- Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
- Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
- Walk customers/ Provide navigational support on self service portal
- Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
- Place outbound calls to customers when required in line with Client / Company guidelines
- Work productively whilst maintaining exceptional call/data quality standards in line with targets
- Contribute to the team through open and regular communication with peers / supervisors
- Adhere to all company or departmental policies and procedures (personnel and operational)
- Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
- Maintain regular and punctual attendance in line with company policies and procedures
- Minimise customer complaints and escalations by providing exceptional service and call control
HR
Subhijeetsingh
-
Customer Support
2 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Bengaluru, India 247 Customer Private Limited Full timeJob Description Position: International Non voice Customer Support Mode: Work from Office Shift: Rotational Night Shift (2 rotational week offs) Salary: starting 2.7 LPA to 3.8LPA Roles and Responsibilities - Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns. - - Handle multiple...
-
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...
-
Customer Service Assistant
2 weeks ago
Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full timeCSA- Customer Support Voice process - Outbound English and Hindi Mandatory Graduation Mandatory Day Shift - Rotational Shift Rotational off - 6 days Working Immediate Joiners A - Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bangalore, Karnataka 560068 Contact -8310863451 Mail **Job Types**: Full-time, Regular /...
-
Customer Support Associate
2 weeks ago
Bengaluru, India child support foundation Full time**Salary**: ₹10,320.59 - ₹31,784.34 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Shift allowance Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...
-
Seller Support Associate
2 weeks ago
Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full timeSTARTEK _SELLER SUPPORT Bto B - Voice process -Outbound English & Hindi Mandatory Rotational Shift -Day Shift Fresher to Experience Rotational Off - 6days working Work from Office Looking for Immediate Joining Walk-in's Interview - Monday to Saturday Timings - 10AM to 4PM A- Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara...
-
Customer Care Executive
1 week ago
Bengaluru, India Customer Care Executive Full timeTelecalling to customers after service and before **Job Types**: Full-time, Contract **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Morning shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support:...
-
Customer Service Executive
1 week ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
-
Customer Support
9 hours ago
Bengaluru, India Fairpick Full timeResolving customer issues: Customer support representatives should actively work to resolve customer problems and find suitable solutions. This may involve troubleshooting technical issues, addressing billing concerns, or providing guidance on product usage. Product knowledge: Customer support representatives need to have a deep understanding of the product...