Ecommerce Associate

2 weeks ago

Bengaluru, India CompanyStore Full time

Company Description

CompanyStore.IO specializes in helping brands connect with their communities through innovative promotional products and corporate gifting. With over 20 years of experience, we are dedicated to delivering customized solutions that ensure your brand receives the recognition it deserves. Our comprehensive and tailored approach bridges the gap between brands and their audience, with clients at the core of our mission. We are committed to enhancing meaningful connections and experiences.

Role Description

  • fulfillment.
  • Track, monitor, and update product inventory, ensuring alignment with live store data.
  • Coordinate with logistics partners for shipment tracking and escalations.
  • Prepare and maintain operational reports (sales, inventory, order updates, etc.).
  • Support client requests (product additions, updates, special orders, etc.).
  • Work closely with the Ecommerce Manager and Development team for store updates.
  • Ensure compliance with client branding and operational guidelines.
  • Handle escalations regarding order delays, product issues, and returns.
  • Assist in planning and execution of product launches and pop-up activations.

Qualifications

  • Bachelor's degree (preferred in Business, Commerce, Supply Chain, or related).
  • 1–2 years of experience in Ecommerce Operations, Supply Chain, or Client Servicing (Preferred).
  • Strong knowledge of Excel / Google Sheets (reporting, data handling).
  • Basic understanding of ecommerce platforms (Magento, Shopify, WooCommerce, etc.) is a plus.
  • Excellent communication and coordination skills.
  • Ability to multitask and manage priorities under tight timelines.
  • Problem-solving attitude and strong attention to detail.

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