Implementation Lead

7 days ago

Coimbatore, India MaxVal Group, Inc. Full time
About MaxVal:MaxVal started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MaxVal developed many internal applications to increase our quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MaxVal serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 300 plus employees represent the most IP and tech-savvy individuals in the industry." At MaxVal, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.

Responsibilities:

Client-Facing Responsibilities -● Support the configuration of the Salesforce environment according to clientspecifications and project scope● Design and provide training for clients at various levels, including administrator and endusers based on project implementation goals.● Conduct discovery meetings with clients to determine requirements as appropriate● Follow best practices and standards in software design, development, and deployment.Develop full migration and implementation plans that address both tactical and strategicneeds of the client.

Internal Responsibilities -●

Own project delivery through full implementation lifecycle on multiple simultaneousprojects.● Configure solutions with Salesforce products, as needed to complete project goals. Planand execute data migrations from legacy data systems to Salesforce. Investigate andimplement third party tools that integrate with Salesforce.● Partner with the internal development team to create custom code, including composingof user stories, testing, and deployment● Provide weekly governance reports in a timely manner on overall project(s) status toproject PM

Requirements :

● 5 + years experience as a Salesforce Administrator or Salesforce Consultant● Salesforce Admin Certification is required. Additional Salesforce Certifications arepreferred● Experience working with customers to elicit and analyze their requirements, developdesigns, and implement custom solutions● Strong knowledge of Agile project delivery practices, requirements gathering, user storyprioritization and solid UAT guidelines required● Proficiency in Google Docs, Sheets, Presentations and other online collaboration toolslike JIRA and Teams are required● Excellent time management skills and the ability to prioritize work as well as workindependently is necessary● Demonstrated business aptitude with the ability to translate practical business conceptsinto technical specifications.● Strong interpersonal skills, including excellent verbal and written communication skillsand presentation skills.● Attention to detail and the ability to prioritize and manage competing client demands.● Learning agility, including a demonstrated ability to pick up and master business andtechnical subject matters quickly.

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