Implementation Lead

1 month ago

Coimbatore, India MaxVal Group, Inc. Full time

About MaxVal:

MaxVal started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MaxVal developed many internal applications to increase our quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MaxVal serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 300 plus employees represent the most IP and tech-savvy individuals in the industry." At MaxVal, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.



Responsibilities:


Client-Facing Responsibilities -

● Support the configuration of the Salesforce environment according to client

specifications and project scope

● Design and provide training for clients at various levels, including administrator and end

users based on project implementation goals.

● Conduct discovery meetings with clients to determine requirements as appropriate

● Follow best practices and standards in software design, development, and deployment.

Develop full migration and implementation plans that address both tactical and strategic

needs of the client.


Internal Responsibilities -

● Own project delivery through full implementation lifecycle on multiple simultaneous

projects.

● Configure solutions with Salesforce products, as needed to complete project goals. Plan

and execute data migrations from legacy data systems to Salesforce. Investigate and

implement third party tools that integrate with Salesforce.

● Partner with the internal development team to create custom code, including composing

of user stories, testing, and deployment

● Provide weekly governance reports in a timely manner on overall project(s) status to

project PM


Requirements :


● 5+ years experience as a Salesforce Administrator or Salesforce Consultant

● Salesforce Admin Certification is required. Additional Salesforce Certifications are

preferred

● Experience working with customers to elicit and analyze their requirements, develop

designs, and implement custom solutions

● Strong knowledge of Agile project delivery practices, requirements gathering, user story

prioritization and solid UAT guidelines required

● Proficiency in Google Docs, Sheets, Presentations and other online collaboration tools

like JIRA and Teams are required

● Excellent time management skills and the ability to prioritize work as well as work

independently is necessary

● Demonstrated business aptitude with the ability to translate practical business concepts

into technical specifications.

● Strong interpersonal skills, including excellent verbal and written communication skills

and presentation skills.

● Attention to detail and the ability to prioritize and manage competing client demands.

● Learning agility, including a demonstrated ability to pick up and master business and

technical subject matters quickly.

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