Onsite Associate

2 weeks ago

Gurugram, India noon Full time

Job Title: Onsite Operations Associate

Location: Guruguram, India

Reporting to: Senior Manager, Growth


Who are we?

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.


noon’s mission: Ring every doorbell, everyday.


What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. As an Onsite Operations Associate, you will:

  • Work on one of the biggest ecommerce platforms in the region
  • Become the owner of the onsite platform experience from a customer perspective for specific categories
  • Liaise with multiple teams such as creatives, marketing, and development to manage the entire process and cycle of deploying and maintaining the most optimized customer journey
  • Conduct regular and thorough quality checks on the platform to ensure the best customer experience
  • Manage any changes required on the platform for specific categories in order to best optimize the customer experience
  • Work closely with the commercial team to help provide deals/offers for campaigns in addition to working with them for stock selection


What you'll need:

  • Bachelors in Business Administration or a similar field
  • Fresh or recent graduate, with a strong desire and passion for e-commerce
  • Strong project management, problem-solving and organizational skills
  • An individual who works collaboratively and is comfortable working in a dynamic and fast paced environment in a volatile industry
  • Comfortable in a fast-paced, multi-tasked and high energy environment
  • Outstanding verbal and written communication and collaboration skills
  • History of teamwork and willingness to roll up one's sleeves to get the job done
  • Aptitude for organization, flexibility and producing results
  • Experience working in a similar or related role
  • Arabic speaking skills a plus


Who will excel?

  • We’re looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.

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