Ota

4 weeks ago

Gurugram, India ELIVAAS Full time

Company Description

ELIVAAS redefines luxury stays, offering curated homes that combine beauty, trusted hospitality, and seamless experiences. With a portfolio of over 440 luxury villas, farmhouses, and apartments, we operate in India's top destinations, including Goa, Himachal Pradesh, and Kerala. We have served over 100,000 travelers, earning 94% 5-star reviews. Our services cater to both travelers, who enjoy fully serviced homes with 24/7 care, and homeowners, who benefit from comprehensive property management. Our commitment to excellence has been recognized by MMT for excellence in homestays.

Role Description

This is a full-time on-site role for an OTA at ELIVAAS, located in Gurugram. The OTA will handle day-to-day tasks, including managing room inventory, updating rates, and responding to customer inquiries. The role involves working closely with the sales and marketing teams to implement promotional strategies and ensure optimal occupancy and revenue. The OTA will also coordinate with the operations team to manage guest experiences and resolve any issues.

Qualifications

  • Experience in rate management, reservation systems, and online travel agencies (OTAs)
  • Skills in data analysis, reporting, and market research
  • Strong communication and customer service skills
  • Ability to coordinate with sales, marketing, and operations teams
  • Proficiency in using technology for property management
  • Bachelor's degree in Hospitality Management, Business, or a related field
  • Previous experience in the hospitality industry is a plus

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