Network Engineer L1

2 weeks ago


Bengaluru, India Soffit Infrastructure Services (P) Ltd Full time
Job Summary:

We are seeking a proactive and detail-oriented Network Engineer (L1) to join our IT infrastructure team. The ideal candidate will play a crucial role in monitoring, troubleshooting, and maintaining the organization’s network infrastructure. This position focuses on ensuring seamless connectivity, with an emphasis on Switching and Routing technologies.

Key Responsibilities:

Network Support and Troubleshooting:

- Monitor network performance and resolve connectivity issues.- Identify and troubleshoot network outages or performance bottlenecks.- Assist in diagnosing and resolving Layer 2 and Layer 3 network issues.

Switching & Routing Configuration:

- Configure and manage VLANs, access control lists (ACLs), and inter-VLAN routing.- Implement and maintain routing protocols like OSPF, EIGRP, and BGP.- Perform regular backups of switch and router configurations.

Documentation and Reporting:

- Maintain detailed records of network configurations, changes, and incidents.- Generate regular reports on network performance and health.

Collaboration:

- Work closely with senior network engineers and other IT teams to implement solutions.- Assist in deploying new networking hardware and updating existing setups.

Network Security:

- Support the implementation of security measures, including firewalls and network segmentation.- Monitor for and respond to potential security threats on the network.

Customer Support:

- Provide Level 1 support to internal users for network-related issues.- Escalate unresolved issues to higher levels when necessary.

Key Skills & Qualifications:

Technical Skills:

- Basic to intermediate knowledge of Layer 2 (Switching) and Layer 3 (Routing) concepts.- Familiarity with network hardware from vendors like Cisco, Juniper, or HP.- Understanding of routing protocols (e.g., OSPF, BGP, EIGRP) and switching protocols (e.g., STP, VLANs).- Experience with IP subnetting and network troubleshooting tools.

Soft Skills:

- Strong problem-solving and analytical skills.- Excellent verbal and written communication.- Ability to work in a team and independently.

Educational Requirements:

- Bachelor’s degree in Computer Science, IT, or related field (preferred).- Relevant certifications such as CCNA or equivalent (required).

Experience:

- 1–2 years of experience in network support or a related role.- Internship or hands-on training in networking technologies is a plus.
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