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Servicenow Technical Architect

2 months ago

Hyderabad, India Tech Mahindra Full time

ServiceNow Solution Architect

Exp: 10 + Years

Location: Pan India, Preferred Hyderabad

5 to 6 years of relevant experience in ServiceNow modules.

3 + years of experience in Architect.

Technical expertise in ITSM, CSM, ITOM, HRSD, CMDB, ITBM Modules (Looking for a multiple module expertise)

Summary:

The Solution Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting team members to deliver the complete solution for the customer.

Responsibilities:

Participate in process flow analysis and process redesign along with the Project Manager

Ability to work in ServiceNow proposals by creating High Level and Low-Level Design Document

Share best practices and be consultative throughout the technical design of the project

Produce a detailed functional design document to match customer requirements

Ability to produce a technical specification for custom development and systems integration requirements

Participate in internal projects as required

Maintain current ServiceNow knowledge through self-study and utilization of available training

Preferred Skills /Experience:

Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast moving environment. Additional preferred qualifications are:

Hands-on with ServiceNow and ability to train rest of the team for various technical roles(SystemAdmin, Developer, Implementation Specialist..) required for ServiceNow implementation.

Have experience with ITSM, CSM and Service Portal

Advanced experience in ITBM, PPM, ITSM, ITOM, CMDB, Orchestration, HRSD and Scope Applications

Experience with other ITSM software (BMC, HP,etc.)

ServiceNow e-bonding with proprietary or custom develop solution.

Strong presentation and communication skills

Ability to understand business requirements and convert them into solution designs

Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities

Should have participated in, and be familiar with project methodologies.

Interested candidates share your updated profile @


Regards,

Nithiya_ TAG.