Cloud Operations Engineer
4 weeks ago
Role Summary
Responsible for delivering the infrastructure to provide Sophos customers with customer-facing systems and cloud services. This includes monitoring the systems as part of a rotational 24/7, resolving issues, and following defined escalation paths.
Shift: 24/7 rotational shifts
What you will do
Participate in a rotational schedule, ensuring 24/7 coverage, including weekends, to deliver timely and reliable support. Offer initial support for reported incidents or those identified through vigilant monitoring efforts. Collaborate closely with L2 and L3 support teams to address and resolve issues efficiently. Contribute to Root Cause Analysis (RCA) activities for issue detection and resolution improvement. Adhere to standard operating procedures while monitoring Infrastructure Services/Systems. Promptly acknowledge alerts and efficiently triage incidents through established processes. Apply documented first-level resolution procedures and follow escalation protocols for incidents. Serve as the primary point of contact for various Business Units, ensuring effective communication and support. Proactively identify application anomalies and escalate issues to the appropriate teams. Exhibit strong collaboration skills across business units, effectively communicating operational or technical issues and coordinating upcoming changes in the environment.
What you will bring
Demonstrate proficient technical expertise in Amazon Web Services (AWS). Utilize monitoring tools such as CloudWatch, Logic Monitor, New Relic, , and Grafana. Understanding of one of the scripting languages, particularly Terraform and Python, to automate and enhance processes. Familiarity with networking concepts, including TCP/UDP and OSI Layers. Show adaptability to modern technologies, staying abreast of advancements in the ever-evolving tech landscape. Communicate effectively both verbally and in writing, ensuring clear and concise information exchange. Handle critical incidents with composure and efficiency, promptly troubleshooting and resolving them. Proactive mindset for self-development, staying current with industry trends and continuously expanding technical skill sets. Proficient understanding of cloud-native monitoring and alerting platforms, showcasing a solid foundation in cloud technology. 2 years of practical experience in hands-on utilization of cloud computing, networking, storage, and database systems, with a preference for expertise in AWS. Demonstrate a fundamental grasp of scripting tools like Python, Bash, and PowerShell, showcasing the ability to automate tasks for efficiency. Certification (would be an advantage) - RHCSA / RHCE or AWS Certified (Associate) – Solutions Architect or Six Sigma – White Belt or ITIL. Experience working in systems administration with Linux and Windows. Experience in IT Service Management tools such as ServiceNow and Jira. Basic knowledge of infrastructure deployment and automation. Familiarity with container management tools like Docker and Kubernetes (K8s), indicating a grasp of modern application deployment practices. Understanding and hands-on experience in troubleshooting network connectivity issues, including a grasp of DNS and DHCP protocols. Apply knowledge of ITIL processes—specifically Incident Management, Problem Management, and Change Management—to contribute to a well-organized and effective IT framework. Basic knowledge of virtualization. #B1#LI-Remote Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
-
Operations Specialist
2 weeks ago
India Data Engineer Academy Full timeJob Title: Operations Analyst Location : Remote Company Overview: Data Engineering Academy is a pioneering force in data engineering education, founded by FAANG data engineers with extensive industry expertise. Our platform provides comprehensive programs tailored to empower aspiring data engineers, equipping them with the skills and confidence necessary...
-
Cloud Operations Engineer
2 weeks ago
India Henson Group Full timeJob Title: Cloud Operations EngineerDepartment: Cloud Operations Timings- US Shift (24*7)Pay Range - 6-8 LPALocation- India (Remote)Company Overview: The Henson Group is an award-winning Gold Certified Partner focused on deploying Microsoft technologies for U.S. and international companies. For over 15 years, Microsoft and its partners have recommended the...
-
Cloud Operations Engineer
2 weeks ago
india Henson Group Full timeJob Title: Cloud Operations Engineer Department: Cloud Operations Timings- US Shift (24*7) Pay Range - 6-8 LPA Location- India (Remote) Company Overview: The Henson Group is an award-winning Gold Certified Partner focused on deploying Microsoft technologies for U.S. and international companies. For over 15 years, Microsoft and its partners have...
-
Cloud Operations Engineer
2 weeks ago
India Henson Group Full timeJob Title: Cloud Operations EngineerDepartment: Cloud Operations Timings- US Shift (24*7)Pay Range - 6-8 LPALocation- India (Remote)Company Overview: The Henson Group is an award-winning Gold Certified Partner focused on deploying Microsoft technologies for U.S. and international companies. For over 15 years, Microsoft and its partners have recommended the...
-
Lead Engineer, Cloud Operations
1 month ago
india Majesco Full timeAbout the Role At Majesco, as an Associate Engineer in Cloud Operations, your primary responsibility will be managing release deployments on both customer product and non-production environments hosted in the Azure cloud. This role involves closely collaborating with product and support teams, troubleshooting deployment issues, adopting new products, and...
-
Lead Engineer, Cloud Operations
4 weeks ago
india Majesco Full timeAbout the Role At Majesco, as an Associate Engineer in Cloud Operations, your primary responsibility will be managing release deployments on both customer product and non-production environments hosted in the Azure cloud. This role involves closely collaborating with product and support teams, troubleshooting deployment issues, adopting new products, and...
-
Senior Cloud Operation Engineer
4 weeks ago
india Oracle Full timeAbout the Group At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are...
-
Senior Cloud Operation Engineer
1 month ago
india Oracle Full timeAbout the Group At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are...
-
Cloud Operations Engineer
2 weeks ago
India Neo4j Full timeAbout Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with...
-
Site Reliability Engineer
1 month ago
india WaferWire Cloud Technologies Full timeRole: SRE (Site Reliability Engineer) Experience: 4+ Years About WaferWire Cloud Technologies: WaferWire Cloud Technologies is a leading provider of innovative cloud solutions aimed at transforming businesses and driving digital growth. With a focus on cutting-edge technology and customer-centric approaches, we empower organizations to thrive in the...
-
Cloud Operations Engineer
1 month ago
india Neo4j Full timeAbout Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with...
-
Cloud Operations Engineer
4 weeks ago
india Neo4j Full timeAbout Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with...
-
Sr DevOps Engineer
4 weeks ago
india Rapyder Cloud Solutions Full timeJob Description Description Information Job Description About the role: We seek a talented DevOps/Release...
-
Cloud Operations Engineer
2 weeks ago
India Sophos Full timeRole Summary Responsible for delivering the infrastructure to provide Sophos customers with customer-facing systems and cloud services. This includes monitoring the systems as part of a rotational 24/7, resolving issues, and following defined escalation paths.Shift: 24/7 rotational shifts What you will do Participate in a rotational schedule,...
-
india Extreme Networks Full timeJob Description: Location: Bangalore Experience: 8-15 Years Role & Responsibilities: Extreme’s Cloud Operations team is a group of talented engineers passionate about building highly reliable, scalable and secure solutions in public/private cloud environments. We are looking to hire a highly motivated Cloud Operations engineer with strong working...
-
Cloud Engineer
2 months ago
india EmpHire Full timeJob Description Cloud Engineer Location: Belgium (Hybrid)My Client is a leading technology company specializing in the cloud space. They are committed to delivering innovative solutions to their clients, leveraging the latest advancements in cloud computing, data analytics, and artificial intelligence. As we continue to expand their operations, they are...
-
Site Reliability Engineer
4 days ago
india WaferWire Cloud Technologies Full timeRole: Site Reliability Engineer Experience: 4+ Years About WaferWire Cloud Technologies: WaferWire Cloud Technologies is a leading provider of innovative cloud solutions aimed at transforming businesses and driving digital growth. With a focus on cutting-edge technology and customer-centric approaches, we empower organizations to thrive in the digital...
-
Google Cloud Engineer
2 weeks ago
India Hirein5 Full timeWelcome to our Team as a Google Cloud Engineer!Join us and become a key player in designing, implementing, and maintaining cloud-based solutions. Work closely with our talented teams to ensure seamless integration of cloud services and optimize performance, scalability, and security.Design and deploy scalable, highly available, and secure cloud solutions on...
-
Cloud Security Engineer
3 days ago
india Stealth Full timeThe company is looking for a Security Engineer to join its growing team of top-notch engineers and scientists and help operate the cloud infrastructure for its SaaS platform. We have a modern technology stack built on public cloud infrastructure. We are growing fast and are looking for someone who will be excited to join our team and help expand securely....
-
AWS Cloud Engineer
2 weeks ago
India Hirein5 Full timeImmediate Joiners Preferred :We are looking for a talented AWS Cloud Engineer to design, deploy, and manage our infrastructure on Amazon Web Services (AWS). The ideal candidate will have a strong background in cloud computing, specifically with Amazon Web Services (AWS), and a proven track record of deploying and managing scalable, high-availability...
