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Management Trainee- Collections
2 months ago
Experience 3 Years 6 YearsLocation NoidaShift U.S. ShiftResponsibilities Responsible for meeting own targets of assigned activities Primary responsibility for monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer issuesrelated to non-payment; conduct payment negotiation. Escalates accounts, as necessary. Works closely with Contracts, Credit, Billing, RECON, Database and Accounts Receivable areas to identify and resolve issues affecting timely account payment. Maintain our Culture with a positive team environment. Assist peers as necessary or as directed by Manager or Director. Collect customer payments in accordance with payment due dates. Communicate with customers in a positive and friendly manner. Monitor and follow up on the status of TBDA’s/RMA’s/CSO’s/Reverse BNL’s Create and send manual invoice(s) electronically or overnight mail following our protocol Research Operational issues with field personnel Monitor accounts in the Escalation Protocol for payment or credit risk Work with Database/FIT to correct entry errors and correct invoice(s)
