Sr Project Manager and Content Lead
2 weeks ago
Position - Full-time employee, hybrid
About the role -
( ye please padh lo ache se – will sacchi save a lot of time -- yours and ours)
Once the order is in, you take full ownership as the end-to-end project manager. You bridge the client and creator team, ensuring briefs are understood, timelines met, and quality delivered. Beyond client-servicing, this role demands editorial and research acumen to guide creators effectively. You align project timelines, anticipate challenges, and address them proactively. Responsibilities include translating client requirements, coaching creators, reviewing content for quality, and providing updates to clients. In crises or for creative needs, you may occasionally write content. Ultimately, you ensure projects are completed on time, non-plagiarized, and aligned with client expectations. Ownership is paramount at WB.
Client Servicing + Editorial Bent + Creator & Project Management → Sr Client Lead
Responsibilities -
Understanding the client’s requirement
Charting timeline expectations and drive the project
Driving the client’s brief jointly with the internal team
Researching and understanding the industry, target audience (TG) and writing accordingly - the brand, competition, industry and match tonality and guidelines
Wearing the brand hat, research and be able to disseminate information internally
Keeping abreast with competition content for WordBerries as well as the clients
Identifying (review portfolios, conduct copy tests and evaluate) and managing writer/creator partner relations, managing writer redressal and payments
Coaching writers - providing them with feedback and proof-reading their work through premium versions of Grammarly and Copyscape
Proofreading, quality check and creative inputs for the writer’s work, checking for alignment with the client’s brief
Follow up with internal teams for job delivery as per timelines committed, always maintaining client deadlines
Writing content across all formats (blogs, websites, brochures, scripts, Quora, newsletter, social media and award entries), lengths, in a variety of sectors
Serving as a day-to-day point of client contact, manage client feedback and operational job requirements
Monitoring the project overall for timelines and checking for any deviation.
Minuting meetings clearly
Analyzing performance of content created, measure impact of delivery
From time to time, depending on the organization’s needs, you may have to temporarily cover responsibilities apart from the ones mentioned above
Job is to NOT be a postman between client and the creator. You have to be the indispensable bridge between the two
If you are still reading this, let us pop in again and remind you that you should be based out in Mumbai and willing to regularly travel to Pune. Please continue further only if you satisfy this criterion. Otherwise, we would be happy if you could refer this job to your friends.
Requirements -
MBA Marketing or MA in journalism - mass media, advertising, marketing, content management, preferably from an agency
Minimum experience of 3-4years
Excellent command over English - spoken & written should be fluent in conversing with clients - perfect about the hyphens and the dots
Should be eager to research and work across industries and sectors
Should be good at excel/MIS, numbers in general
Feels accountable for the wins and considers loss as personal.
Is dependable - things get done without internal reminders and follow-up·
Project Management and foresight - treats time as money, can break down a brief into smaller steps and provision the next steps
Gritty and resilient - someone who does not let go unless done and bounces back quickly in times of a crisis
Needs to have own laptop with MS Windows loaded
What’s in it for you?
Opportunity to work with a diverse range of brands and sectors – we mean DIVERSE – from a small start-up to the large banks – we got them all
Flexibility of Hybrid working
Part of a fun, vibrant , supportive and nurturing culture
CTC - Around 6- 6.5 lacs per annum
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