Servicenow Architect

3 weeks ago


Mumbai, India Expertia ATS Full time
Must Have ExperienceExperienced in implementation of ITSM solution using industry best practices.Experienced of implementing ITSM + (one of ITOM, ITAM, SPM, GRC, CSM, HRSD)Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email InboundGood experience of Service Portal and widget creationVery good experience of REST and SOAP based integration, scripted REST and SOAP API creation.Knowledge of Authentication via Auth 2.0, certificates, and Mid ServerImplemented ServiceNow project in Domain separated instance.Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt. and Orchestration use cases.Good knowledge of MID Server installation and managementExperience of custom applications developmentExperience of LDAP/Active Directory/SSO implementationKnowledge of Flow Designer, Integration Hub and Orchestration use case implementation.Active CSA and at least 2 Mainline certifications

Good to have Experience

Experience in working on Performance AnalyticsDesign and modification of ServiceNow Service Portal.Review existing set up and provide best practice recommendations in line with the OEM.Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.Experience with HTML coding and Jelly script strongly preferredAcademic and Professional ExperienceProfessional5+ years of experience with ServiceNow required8+ years of experience with IT Industry requiredAcademicsCertified System AdminCIS-ITSM, Certified Application developerITIL Foundations certification is preferred.Bachelors degree or equivalent combination of education and experience.



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