Associate Coordinator, Country Operations

2 weeks ago


Gurugram, India APL Logistics Full time

Inventory Management · Maintain accurate inventory records using the company's inventory management system. · Monitor stock levels, anticipate shortages and coordinate replenishment as needed. · Collaborate with procurement team to ensure timely reordering of products. · Coordinate cargo or material-handling security procedures for hazardous goods. Order Fulfilment · Coordinate the picking, packing and shipping of orders to ensure timely and accurate deliveries. · Address any discrepancies or issues related to order fulfilment and resolve them promptly. · Implement quality control measures to ensure products are properly packaged and labelled. · Perform loading, unloading, arranging, moving consolidation and deconsolidation of cargo. · For Coordinator/Senior Coordinator, liaise with Customer Service and Support teams and provide progress updates to customers; arrangement for inbound and outbound shipments; check and ensure proper documentations are in placed as per local regulatory requirements (. packing list, BOL . Quality Assurance · Inspect and validate stocks (SKUs, colour, size, quantity, defects against customers' orders. · Generate supporting documents for non-compliance for follow-up actions. Operational Compliance · Ensure workplace safety standards and protocols are adhered to create a safe working environment for all. · For Senior Coordinator, they are also tasked to enforce these within the team. · Conduct regular safety inspections and address any potential hazards promptly. · Complete all mandatory training in relation to workplace safety (. 5S). · Maintain warehouse cleanliness as per local and company's standards. · Report all workplace accidents to Supervisor/Manager. · Adhere to corporate social responsibility policies for logistics operations. · Coordinate resolution of facilities, equipment, infrastructure and systems · breakdowns to minimize downtime. · Report warehouse issues promptly. Stakeholder Management · Collaborate with other departments/teams to complete day-to-day responsibilities as required. · Communicate effectively to ensure smooth coordination of tasks and timely · order processing. Insights and Reporting · Generate regular reports and key performance metrics such as order accuracy, shipping times etc. · Monitor lapse in delivery services and highlight to Supervisor. · Work closely with Supervisor to address performance and service gaps. EDUCATION Post-Secondary Non-Tertiary Education EXPERIENCE Minimum 5 to 6 years of experience in logistics, warehousing, transportation, distribution or related fields.



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