Technical Account Manager
2 months ago
Title: Technical Account Manager
Location: Bangalore
Technical Account Manager
CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It’s becoming essential for faster modernization for cloud, raising the speed and efficiency of Software Engineering, better open-source risk control, and accurate technical due diligence. CAST operates globally with offices in North America, Europe, India, China. Visit
The Person: The chosen person will be a strong Technical Sales Professional, with proven ability in managing all technical aspects of the company’s relationship with assigned customers. The person must have strong customer facing skills, that include conducting compelling technical product presentations & demonstrations. The person should have a strong technical background, with experience in technical Software deployment in large organization, with the aptitude to conduct hands-on implementations at client sites, articulate the solutioning and use case to clients and convince them on the technical value proposition. Must be able to act as a Product SME and help customer deploy best practices. Must be able to form strong working relationships with corresponding Software owners at customer, COE’s and with corresponding account teams.
The Role – Working closely with the Customer Success Technical Director, sales teams, services teams, product teams, he/she will be responsible for enabling Customer Success through successful and fast CAST product solution deployments across customers in India. He/She needs to lead large customer accounts in the successful deployment of CAST products and ensure the customer realize the value from the implementations.
This success will be measured primarily by the following:
- Deep understanding of the supported use cases and Propose the appropriate solution in line with client expectations
- Convince the clients with effective product Presentations focusing not only on the technical aspect but also on Best Practices on product usage and on the value that CAST brings to the customer
- Run technical activities for client environment (including advanced product usage), Proof-Of-Concepts (POCs) for new or advanced use of CAST product, present the results of CAST products to customers based on the Customer inputs and requirements
- Conduct Technical value measurement initiatives with customers on a periodical basis
- Effective Technical Account Management is assigned accounts, ensuring complete deployment & complete usage of CAST software within the account
- Assist customers in deploying the value and success stories of CAST usage inside customer organization
- Articulate technical and business values of implementing CAST solutions
Profile and qualifications:
The candidate shall have at minimum the below 3 core skills in his profile:
· Management & Pre-sales technical: He/ She should have strong expertise in understanding customer expectations from CAST implementation, ability to map CAST solution to fulfill client overall objectives and ability to understand current pain areas of customer. Must possess a good knowledge of SDLC processes. And, also have a strong exposure & understanding of Application Software Development & Maintenance Best practices & methodologies currently followed by Global System Integrators (GSIs). He/ She should be able to interact with customers in a business-friendly manner and manage customer presentations effectively.
- Technical Skills: Exposure to software development would be essential, with hands-on capabilities in toolsets applicable within the DevOps lifecycle. J2EE and/or .Net knowledge with skills in usage of SQL queries and stored procedures. Ability to implement custom products at customer locations and do configuration of product based on the overall expectations as part of pilot implementation activities. Also, should be able to understand the overall technical landscape of the application analysis and can comprehend the technical value propositions from the analysis results. Prior CAST experience will be an added advantage. Delivery experience of modernization and Cloud migration.
- Business Development Skills: Should have inclination to business development and be comfortable in interacting with clients and making ad-hoc presentations, as needed.
Other qualifications:
- Bachelors / Master’s Degree in Technology.
- Have 14 - 16 years of aggregated experience in enterprise software, software development, IT consulting, experience in software deployment in large organization and some experience as Pre-Sales lead/ Architect.
- Experience in Tech Sales/Technical account Management is an added advantage.
- Excel at solving tough problems by leveraging technology, collaborating with people, and reengineering processes
- Have strong technical knowledge especially in application architecture, software development, and ADM process and tools
- Understand the IT application development ecosystem, systems integrators, service providers, and the IT organization
- Knowledge in issues of IT/AD governance, Deep understanding of System Development Life Cycle concepts and software development iterative and non-iterative development models
- Ability to present and establish value and business proposition to large groups and senior client executives through technical presentations, demonstrations & proof of concepts
- Willingness and ability to travel locally in India.
-
Technical Account Manager
2 months ago
bangalore, India CAST Full timeTitle: Technical Account ManagerLocation: BangaloreTechnical Account ManagerCAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal...
-
Technical Account Manager
1 month ago
bangalore, India JFrog Full timeTechnical Account Manager Bangalore, India | Technical Support Share position At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your...
-
Technical Account Manager
2 months ago
bangalore, India Razorpay Full timeThe Role: As a Technical Account Manager you will be acting as the dedicated primary point of contact for all technical and product level activities or discussions post go-live for all our Super Enterprise Merchants (accounts). Roles and Responsibilities: TAM will build healthy relationships with customer’s tech contacts, help them...
-
Technical Account Manager
1 week ago
bangalore, India Amagi Full timeAbout Amagi Amagi is a global leader in cloud-managed services for the Streaming TV and Broadcast TV industry. Amagi enables TV networks and content owners to distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV,...
-
Technical Account Manager
4 weeks ago
bangalore, India Netscribes Full timeWe are in search of an experienced and dynamic Technical Account Lead with 8 to 10 years of expertise in SQL, Analytics & Reporting, and Dashboarding. The ideal candidate will take charge of managing the entire engagement, leading technical discussions, providing training and documentation, troubleshooting issues, and delivering effective solutions to...
-
Technical Account Manager
3 weeks ago
bangalore, India PeopleLogic Full timeAbout the Customer Company is the world's largest office commute platform with a user base of over 550,000 employees over 300 clients in 38 countries. About the Role Designation : Technical Account Manager About the Role The Technical Account Manager (TAM) serves...
-
Technical Account Manager, India
1 week ago
bangalore, India Imperva Full timeAs a Technical Account Manager, you will work with enterprise customers that use both Incapsula cloud and SecureSphere on-premise product suites to drive implementation of our products and services to help extract a greater return on investment. This role includes responsibility for onboarding and support activities using best practices for deployment;...
-
Technical Account Manager
3 weeks ago
Bangalore Urban, India PeopleLogic Full timeAbout the Customer Company is the world’s largest office commute platform with a user base of over 550,000 employees over 300 clients in 38 countries.About the Role Designation : Technical Account ManagerWork Location: Bangalore, Hyderabad, NCR, Mumbai , Pune Work Experience: 2 Years of experience About the RoleThe Technical Account Manager (TAM) serves...
-
Technical Account Manager
1 week ago
bangalore, India Zoom Full timeWhat you can expect You will specifically support our customers within Zoom’s Premier Support and Technical Account Management team. This function discovers, develops and maintains strategic partnerships with select enterprise customers. The TAM ensures the customers' success with Zoom products and services, and delivers customer satisfaction and...
-
Technical Account Manager
1 week ago
bangalore, India Nasdaq Full timeYour role and responsibilities: Responsible for the Release Management process within Marketplace Technology, ensuring all customer deliveries are being adhering to the required processes and framework. Managing and chairing weekly Release Advisory Board to acquire appropriate approvals for all customer deliveries and readiness for customer...
-
bangalore, India Unity Full timeRole Description The opportunity As a Senior Accountant in Technical Accounting and Policy, you’ll play a pivotal role in maintaining and updating our global accounting policies, preparing and reviewing financial statements, and driving process improvements. Your expertise in US GAAP, SEC regulations, and internal controls, combined with...
-
Technical Account Representative
3 days ago
bangalore, India Oracle Full time10+ years of Customer Advocacy skills with experience in handling large implementation and migration projects. Must be willing to work per customer timezone (EST). In-depth knowledge of Service Management, Including ITIL. Proven track record in implementing and enhancing service management practices. Excellent Communication and customer service skills for...
-
Manager Accounting
3 weeks ago
bangalore, India Rubrik Full timeJob Summary This is an Accounting Manager role within our International Accounting organization and is in Bangalore, India. This position will be part of our International Accounting team supporting Rubrik APAC entities U.S. GAAP accounting, Local GAAP Accounting, and tax compliance.This position will require strong technical and leadership...
-
Manager Accounting
3 days ago
bangalore, India Rubrik Full timeJob Summary About the job Rubrik is the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyber threats. We’ve been...
-
Technical Account Manager
2 weeks ago
bangalore, India Freshworks Full timeJob Description Overview: We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have, and provide assistance as and when required. In this role, you will be providing...
-
Technical Account Manager
1 week ago
bangalore, India PeopleLogic Full timeAbouttheCustomer Companyisthe worlds largest office commute platform with a user base of over550000 employees over 300 clients in 38countries. AbouttheRole Designation:Technical AccountManager AbouttheRole TheTechnical Account Manager (TAM) serves as the primary technicalliaisonbetween MoveinSyncand clients ensuring successful product...
-
Technical Accounting(Auditor)
1 month ago
bangalore, India Antal International Full timeJob Description THE ROLE You will be directly responsible for performing and executing a highly efficient, world class accounting process by applying appropriate US GAAP accounting treatments to various complex accounts. You will also be responsible for overseeing and administering the implementation of technical accounting policies and serve as a...
-
Technical Manager
1 month ago
Bangalore, India Brainwave Optigrators Full timeJob Description : - Technical Support and Guidance : Provide technical guidance, troubleshooting assistance, and best practice recommendations to customers leveraging Juniper networking and security solutions. This could involve assisting with network design, configuration, optimization, and problem resolution.- Solution Design and Architecture : Collaborate...
-
bangalore, India AWS India - Karnataka - D11 Full timeAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the...
-
Technical Account Manager, ES
1 week ago
bangalore, India AWS India - Karnataka Full timeAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the...